Administrative Assistant

Company Description Home Care Concepts LLC is a home care organization dedicated to supporting individuals who need assistance to live safely and comfortably in their own homes. The company focuses on providing reliable, compassionate services that help clients maintain independence and quality of life. Team members work closely with clients, families, and healthcare professionals to coordinate care and administrative support. The environment emphasizes professionalism, respect, and clear communication to ensure smooth operations and positive experiences for clients and staff.
Role Description The Administrative Assistant is a full-time, on-site role based in Allentown, PA. This role supports daily office operations by managing phone calls, greeting visitors, and responding to client and staff inquiries in a professional manner. The Administrative Assistant will handle clerical tasks such as data entry, filing, organizing records, preparing documents, and scheduling appointments. The role also includes assisting with executive administrative tasks, coordinating meetings, maintaining office supplies, and supporting internal communication across the team. This position works closely with management and care staff to ensure accurate information flow and efficient administrative processes.
Qualifications

• Strong Administrative Assistance skills, including organizing schedules, managing documentation, and supporting daily office operations.


• Professional Phone Etiquette and Communication skills for interacting with clients, caregivers, vendors, and internal team members.


• Executive Administrative Assistance experience, including coordinating meetings, preparing reports, and supporting leadership with administrative tasks.


• Clerical Skills such as filing, data entry, record maintenance, and basic office software proficiency (e.g., MS Office, email systems).


• High attention to detail, reliability, and ability to manage multiple tasks and priorities in a fast-paced environment.


• Strong interpersonal skills and a customer-focused mindset, ideally with experience in healthcare or home care settings.


• High school diploma or equivalent required; additional coursework or certification in office administration is a plus.


• Ability to maintain confidentiality and handle sensitive information in accordance with company policies and regulations.