Administrative Sales Support Specialist

Konecranes

Konecranes is looking for an individual with a sales background to join our Customer Contact Center Team as an Administrative Sales Support Specialist. This Support Specialist is responsible for gathering customer needs, order details, and requests; creating quotes; placing orders; and maintaining consistent client contact and customer service. The bulk of client communication is via email. This position requires very minimal phone contact. If you think your attributes are a fit and you are interested in working in a fast paced, safety first type of environment, apply today!

Position includes:

• $55,000 salary
• OTE: $65,000-$75,000 with bonus
• Full Benefits
• Paid vacation, sick/personal days, holidays
• plus more

Interviews are being scheduled.

Private Recruiting Services

Provided by Catalyst Career Group

To request an interview, press the "APPLY" Button below

Requirements Include:

• Previous Inside Technical Sales and Customer Service Experience preferred.
• Bachelor’s degree or Equivalent Experience preferred
• PC proficiency including CRM, Outlook, Microsoft Word and Excel
• Ability to multi-task large volumes of inquiries by phone, fax and email
• Ability to multitask between multiple computer screens and programs
• Proficient typing skills
• Knowledge of SAP or equivalent business systems
• Excellent organizational and problem-solving skills
• Positive attitude and true willingness to help our customers

Principal Responsibilities Include:

• Participate in Customer Contact Center Team
• Collect required data to effectively handle the customer’s request.
• Create quotes using the intranet and parts manuals as trained.
• Assemble quotations, follow up with prospects, pursue and receive orders.
• Highly motivated to achieve booking targets.
• Follow up on all unclosed quotes.
• Initiate contact with customers where their business with us has decreased, stopped, or not yet been initiated.
• Work closely with the Outside Sales Team, Order Management Team, Analysts and Data Integrity Team to ensure proper customer support is provided.
• Proactively engage customers with Konecranes’ full offering of service products.
• Responsible for executing growth action plans to achieve Konecranes sales targets and initiatives.
• Manage customer complaints with a positive result.

To request an interview, press the "APPLY" Button below