Accounts Receivable Specialist

The Accounts Receivable Specialist manages assigned customer accounts and collects balances in a professional, timely manner. This role also supports business units and other departments on receivables questions and customer account issues.

Key Responsibilities

• Run and analyze weekly aging reports and make daily collection calls on assigned past-due accounts.


• Send statements and invoices, enforce payment terms, and process credit card payments upon request.


• Research and resolve customer inquiries, disputes, and unidentified payments until each issue is closed.


• Maintain customer accounts, post entries, and document all activity with detailed notes in the company system.


• Prepare repayment schedules for manager approval and advise customers of options and consequences.


• Stay familiar with sales, service, and rental contract terms; identify credit risks and escalate them.


• Create refund requests and route them for manager approval.


• Support other departments with receivables questions, demand letters, NSF letters, and skip-tracing.


• Attend monthly meetings with the Accounts Receivable Manager and perform other duties as assigned.

Required

• High school diploma or equivalent.


• Strong written and verbal communication skills.


• Solid computer skills, including Microsoft Office.


• Strong attention to detail, accuracy, and sound judgment.


• Strong customer service skills with internal and external contacts.


• Self-motivated, organized, and able to manage multiple priorities.


• Integrity, accountability, and the ability to handle confidential information.


• PreferredThree or more years of accounts receivable experience.


• Experience with collections, aging analysis, and customer account research.

Preferred

• Three or more years of accounts receivable experience.


• Experience with collections, aging analysis, and customer account research

Location: Waco, TX 76710