Business Support Coordinator

Duration - 1 Year Contract

Onsite - Clayton NC, 27527

PURPOSE:

Performs administrative, clerical & process support. Assists the Director &/or department leadership team in document controlling, scheduling, meeting logistics, social activities, travel coordination, presentation development, onboarding & KPI tracking. This position will work alongside the project management team & require a high level of confidentiality.

ESSENTIAL FUNCTIONS:

• Own/lead projects as assigned under direction of department leader


• Oversee project flow process, through origination to completion within the defined scope, cost & time constraints


• Own calendar, manage schedule, anticipate needs & effectively manage these while meeting the needs of the customer


• Maintain & create reports/department metrics using Excel & PowerPoint, SharePoint, Teams


• Responsible for process to update targets & presentation of status to department management


• Own meeting action list following up with action owners to ensure completion according to schedule


• Plan, design & execute both meetings/off-site events as well as virtual meetings & events


• Create, design &/or edit presentations for meetings & events


• Plan all internal meetings & events for the department; manage the agenda, logistics, presentations, coordinate output & actions, catering & off-site events


• Prepare & submit expense reports on behalf of management in compliance with NNPILP policies


• Manage & coordinate complex travel arrangements & itineraries while ensuring flights, accommodations, ground &/or rental transportation are reserved


• Support the project with tasks & social activities as needed


• Support New Hire Onboarding activities for newly hired employees, to include contingent workers: ensuring initials have been assigned to support system access requests, set-up of workspace (desk, phone, required IT equipment), welcoming new employee/contingent worker & other related support as needed


• Order & maintain supplies needed to support the assigned department area


• Set up & maintain 5S standards for documentation, admin & storage areas


• Support projects through data collection & analysis & translate into visual dashboards


• Support internal NN media campaigns related to the project


• Suggest & implement process improvement & standardization updates


• Exercise excellent communication skills to represent the department


• Perform a wide range of administrative duties confidential in nature


• Partner & collaborate closely with local colleagues


• Follow all safety & environmental requirements in the performance of duties


• Other accountabilities, as assigned

QUALIFICATIONS:

• Bachelor’s degree in business administration or related field from an accredited university required or equivalent combination of education & experience required


• Minimum of four (4) years of experience in an administrative field required, preferably in a pharmaceutical environment required with Bachelor's Degree


• May consider an Associate degree in business or related field of study from an accredited university with six

(6) years of experience in administrative field required, preferably in a pharmaceutical

environment

• May consider a High School Diploma or equivalent with eight (8) years of experience in administrative field required, preferably in a pharmaceutical environment


• Office management support – ordering equipment, supplies, managing catering requests, personnel onboarding support


• Administrative support – event planning, running boards/staff meetings, note taking, actions planning, calendar management, travel/expense reporting, etc


• Strategic partner support – planning and support for agenda planning, business cycle calendar planning, helping plan and drive content submission/integration/etc for multi-level governance meetings, etc.


• Ability to problem solve & navigate complex assignments preferred


• Strong knowledge & experience using Microsoft Office applications including Word, Excel, PowerPoint & Outlook required


• Project management skills a plus


• Pharmaceutical experience a plus

PHYSICAL REQUIREMENTS:

• May move equipment &/or supplies weighing up to 33 pounds within the facility using various body positions.


• May be required to be on your feet for up to a 12-hour shift.


• May required corrected vision to 20/20 or 20/25 based on role.


• May require color vision based on role.


• May require the ability to work in loud noise environments with hearing protections.