Collections Specialist

Audit & Collections Analyst

Green Key Resources is partnering with a well-established organization seeking an Audit & Collections Analyst to join its finance and operations team. This position plays a critical role in ensuring accurate contribution reporting, collections activity, audit support, and account reconciliation.

The ideal candidate will have a strong collections background, analytical skills, and the ability to communicate effectively with external stakeholders regarding outstanding balances, audit findings, and payment arrangements.

Key Responsibilities

• Manage collection efforts for outstanding accounts through phone, email, and written correspondence.


• Review aging reports and prioritize collection activities based on established timelines.


• Process and track payments received for delinquent accounts and audit findings.


• Coordinate audit-related activities, including gathering documentation, monitoring audit status, and processing completed audits.


• Investigate discrepancies and work with employers, clients, and internal teams to resolve outstanding issues.


• Prepare and distribute delinquency notices and collection correspondence.


• Negotiate repayment arrangements and document agreements.


• Maintain accurate records within internal databases and reporting systems.


• Collaborate with legal counsel and external partners regarding escalated collection matters.


• Assist with audit compliance efforts by organizing and reviewing supporting documentation.


• Respond to customer inquiries, process payments, and provide exceptional customer service.


• Generate reports and provide updates regarding collection activity and account status.

Qualifications

• 3+ years of experience in collections, accounts receivable, audit support, payroll auditing, or a related field.


• Strong collections experience required; audit experience is highly preferred.


• Experience reviewing and analyzing aging reports.


• Ability to manage high-volume outreach through phone and email communication.


• Strong analytical, organizational, and problem-solving skills.


• Excellent written and verbal communication abilities.


• Bachelor's degree preferred; equivalent experience considered.


• Experience with payroll auditing, compliance reviews, benefits administration, trust fund administration, or similar environments is a plus.


• Proficiency with Microsoft Office and database systems.

Position Details

• Temp-to-hire opportunity


• Monday–Friday schedule


• Fully onsite

This opportunity is ideal for a detail-oriented professional who enjoys combining collections, analysis, customer interaction, and audit support in a collaborative environment.