Customer Relationship Management Manager

Mundelein, IL Open
Pinnacle Group, Inc. is looking for Customer Relationship Management Manager in Mundelein, IL. This local job opportunity with ID 3872288919 is live since 2026-10-06 14:41:50.

Job Description

Journey Builder / Lifecycle Marketing Manager

Location: New York City

Pay Rate: $67/hr

We’re looking for a Journey Builder / Lifecycle Marketing Manager to join a leading global technology company’s Central Marketing Operations team.

This role focuses on building and launching customer journeys and in-app communications across multiple digital services. You’ll work closely with marketing, product, engineering, and business teams to launch campaigns, run A/B tests, monitor performance, and improve customer engagement.

What we’re looking for:

  • 5–7 years of lifecycle/CRM marketing experience
  • Experience with Salesforce Marketing Cloud, Braze, or Responsys
  • Experience building and managing customer journeys
  • Strong analytical and communication skills; SQL is a plus
  • Highly organized and detail-oriented
  • Comfortable working in a fast-paced, cross-functional environment

Education: BA/BS preferred or equivalent experience.

Required Skills