We’re looking for a Business Systems Analyst to support Product & Technology initiatives for premium retail brands. This is a business-facing technology role working closely with Product, Engineering, UX, Merchandising, Marketing, Finance, and other stakeholders. You’ll help translate business needs into clear technical requirements and support technology enhancements across e-commerce and related business systems.

What You’ll Do

• Gather and document business and technical requirements, business rules, process flows, and use cases.
• Work with Product and Engineering teams to define and refine user stories and Jira backlogs.
• Support Agile development and the software development lifecycle.
• Analyze business processes and identify opportunities for system and process improvements.
• Troubleshoot day-to-day system issues and work with technical teams on enhancements.
• Partner with Shopify and internal Engineering teams on new features and functionality.
• Support Product Lifecycle Management (PLM) and planning systems.
• Help translate reporting and data needs into technical requirements for tools such as Tableau or Looker.
• Support project changes and help keep deliverables and timelines on track.

What We’re Looking For

• Bachelor’s degree in a technical field preferred.
• 1–3 years of relevant Business Systems Analyst or related experience.
• Experience with Agile methodologies and SDLC.
• Shopify experience is strongly preferred.
• Retail, e-commerce, or data technology experience is a plus.
• Experience with PLM, planning, or data visualization platforms such as Centric, Bamboo Rose, Anaplan, S5 Stratos, Tableau, or Looker is a plus.
• Strong ability to understand business processes and translate business needs into clear technical requirements.
• Experience creating user stories, process flows, activity diagrams, and test cases.
• Strong analytical, communication, and problem-solving skills.