Pega Lead Business Architect

Who are we looking for?

The Pega Lead Business Architect (LBA) with good understanding of Smart Dispute framework, is responsible for driving legacy application discovery with business teams to translate the requirements with Pega’s SDA framework. Promote OOB features and requirements with alignment of business process with minimum customizations where must.

Requirements for LBA (Must)

1. Experience working on Pega projects


2. Minimum 10 years of experience as a BA, including 5–6 years in Pega


3. Experience in the Banking domain


4. Ability to work independently with stakeholders (PO, Business, Onsite and Offshore teams, etc.)


5. Ability to translate business requirements into Pega requirements

Nice to have

1. Smart Dispute experience


2. Exposure to Fraud, Non-Fraud, Disputes, Claims in Banking


3. LBA Certification

Working experience with Pega Infinity

Expertise in

JIRA, Pega Scenario Testing, Test Strategy and Data management

Case Management with Smart Dispute Agentic Automation framework and OOB journeys

Define best possible Pega User Experience with Constellation / UI Cosmos with OOB features

Ability to identify dependencies amongst EPICs, Features and User Stories

Crisp and clear way of defining and tracking user stories, Acceptance criteria

Run Show & Tell sessions with Client as needed.

Provide User Trainings before UAT starts

Support users in creating business scenarios, define quality test data as required

Very good domain understanding around Payment disputes (Fraud & Non-Fraud for Credit Cards)

Process Skills:

Agile, Center Out,

Identify and separate system user stories, integration user stories and establish clear dependencies

Ensure requirements are understood and functional defects are minimized on QA environment

Qualification:

Bachelor or Engineering

What’s in for you?

You will be provided with New Pega platforms, Gen AI & Agentic implementations, Green field development with ample opportunity to learn and drive projects

You will be responsible for driving the requirements, which match the project goals, timelines and business objectives by setting right expectations across multiple stakeholders.

You will be working with large marquee clients with growth potential for yourself and account for long time to come.

Empowered to work with end-to-end responsibilities and on a managed project than a staff augmentation / individual performer.