Financial Operations Associate

Ampersand, Inc. · Waukesha, WI · On-site · Full-time

About the Role

Ampersand, Inc. is hiring a Financial Operations Associate based on-site at our Waukesha, WI office. This is not a remote or hybrid position — you'll work daily alongside our operations team in Waukesha, supporting the treasury and cash management programs we deliver through our partner financial institutions.

Location & Work Arrangement

Location: Waukesha, WI (Milwaukee metro area — about 20 minutes west of Milwaukee)

Work type: On-site, full-time

Schedule: Monday–Friday, standard business hours

Compensation: Between $60-85k dependent on experience

About Ampersand, Inc.

Ampersand is a Midwest-based, tech-enabled financial services firm specializing in treasury and cash management solutions delivered through partner financial institutions. We provide deposit aggregation, deposit administration, escrow, lending, and related services designed to protect institutional and depositor funds — with a focus on competitive rates, operational efficiency, and high-quality client service.

What You'll Do

Transaction Processing & Reconciliation

Process daily treasury and cash management transactions — deposit placements, withdrawals, and interbank transfers — with a high standard of accuracy

Perform daily and monthly reconciliations of deposit accounts and internal ledgers; investigate and resolve discrepancies

Process requests

Deposit Monitoring & Escrow Administration

Monitor deposit activity across partner financial institutions, ensuring balances, rates, and allocations conform to program terms

Reporting, Service & Controls

Prepare daily, weekly, and monthly operational reports for management, partners, and clients

Respond to inquiries from colleagues, partner banks, and clients professionally and within service timeframes; own issues through resolution

Execute duties in adherence to internal controls and applicable regulatory requirements; support audits and exams

Contribute to process improvements, desk documentation, and special projects

What We're Looking For

Required

Strong operations skills: transaction processing, reconciliation, and exceptional attention to detail

Solid analytical skills — interpreting data, identifying discrepancies, supporting decisions

Excellent interpersonal and customer service skills; clear written and verbal communication

Proficiency with Microsoft Excel

Ability to work independently and manage multiple priorities under daily deadlines

Preferred

1–3 years in financial services, banking operations, treasury, or escrow administration

Familiarity with deposit products (DDA, savings, CDs), deposit aggregation/reciprocal deposit programs, or cash management platforms

Basic understanding of regulatory and compliance requirements for banking operations

Associate's or bachelor's degree in finance, accounting, business, or a related field

Why Ampersand

Broad exposure across deposit operations, escrow, and partner-bank coordination — not a narrow, single-task role

A collaborative, Midwest-based team where accuracy and improvement are valued

Competitive compensation and benefits