Position: Senior Operations Manager – Transportation & Logistics

Location: Hopewell Junction, New York

Sites Supported: Swedesboro, NJ & Glen Burnie, MD

Schedule: Mon–Fri, 8 AM–5 PM; flexibility for after-hours/overnight routes and occasional Saturdays

Travel: ~50%, including overnight travel

Overview:

Seeking an experienced Senior Operations Manager to lead multi-site transportation operations supporting three major automotive customers across the Northeast.

Key Responsibilities

• Lead operations across 3 locations and manage 3 Operations Managers + large driver/dock workforce.
• Own safety, service, staffing, capacity, operational KPIs and customer satisfaction.
• Manage customer relationships, escalations and service recovery.
• Track and improve on-time delivery, scanning compliance and operational efficiency.
• Own P&L, budgets, forecasting, labor and transportation costs.
• Develop managers, improve driver engagement and build a culture of accountability.
• Drive root-cause analysis, corrective actions, standardization and continuous improvement.
• Partner with HR, Safety, Finance, Maintenance and IT to resolve operational issues.

Requirements:

• Significant experience in transportation/logistics, dedicated transportation, 3PL, LTL or contract logistics.
• Proven multi-site transportation leadership experience.
• Experience managing drivers/frontline teams and developing managers.
• Strong P&L, budgeting, forecasting and KPI management experience.
• Strong customer-facing, problem-solving and communication skills.
• Ability to influence across teams and drive sustainable improvements.
• 50% travel required.

Preferred:

• Automotive transportation/3PL, OEM or automotive parts logistics experience.
• Final-mile, LTL, time-critical or customer-site experience.
• Union environment, turnaround/stabilization or Lean Six Sigma experience.