Patient Care Coordinator

Elaria Allergy & Integrative Health is a personalized, direct-care allergy practice focused on helping children and adults with food allergies, eczema, environmental allergies, eosinophilic esophagitis, and other complex allergic conditions.

We are looking for a motivated, compassionate, and highly organized Patient Care Coordinator to join our growing practice.

This role is 10 hours a week and consistent 1 hour involvement M-F. Virtual and Hybrid options available.

This is an excellent opportunity for more experienced with patient care coordination that want to have a part time healthcare related job, a pre-medical student, pre-health student, gap-year student, or healthcare professional who wants meaningful experience in a physician-led specialty practice and enjoys building relationships with patients and families.

The Patient Care Coordinator will help ensure that patients have a seamless experience from scheduling through ongoing treatment. A significant part of the role will involve coordinating care for patients participating in food allergy immunotherapy/desensitization programs and other longitudinal allergy programs.

• Coordinate patient scheduling, follow-up visits, and treatment appointments


• Communicate with patients and families by phone, text, email, and patient portal


• Help patients understand next steps in their care plans and keep them on track


• Coordinate ongoing care for patients participating in food immunotherapy/desensitization programs


• Assist with treatment scheduling, follow-up, and routine patient communication


• Track patient needs, appointments, forms, testing, and treatment milestones


• Communicate with the physician and other members of the care team to ensure continuity of care


• Help coordinate referrals, laboratory testing, outside records, and other aspects of patient care


• Provide a warm, professional, and highly personalized patient experience


• Assist with administrative and practice-support tasks as needed


• Maintain patient confidentiality and follow HIPAA and practice policies

We are looking for someone who is:

• Warm, compassionate, and genuinely enjoys helping people


• Highly organized and detail-oriented


• Reliable and able to follow through on tasks


• Comfortable communicating with children, parents, and adult patients


• Professional, mature, and comfortable interacting in a medical environment


• Interested in medicine, allergy/immunology, or personalized healthcare

Qualifications

• Strong appointment scheduling skills and ability to manage calendars efficiently.


• Professional phone etiquette and comfort handling high call volumes with empathy and clarity.


• Experience with care coordination, including follow-up visits and referrals.


• Basic understanding of medical terminology or willingness to learn quickly.


• Prior experience in patient care, customer service, or a healthcare front office setting.


• Proficiency with electronic scheduling systems and basic computer applications.


• Excellent interpersonal, communication, and organizational skills.


• Ability to work reliably in a hybrid environment, maintaining confidentiality and HIPAA compliance.

Please send resume to dimanihealth@gmail.com; Write you current future goals and why your availability times and days.