General Manager - Building Services

We are seeking a highly motivated and experienced General Manager for a commercial exterior building and restoration company in Pensacola, FL. The General Manager will have full P&L responsibility for the Pensacola branch, overseeing daily operations, leading a team, and driving growth through strategic business development. This role requires a hands-on leader passionate about operational excellence, customer satisfaction, and building a positive, collaborative work environment. The ideal candidate will bring construction industry experience, an entrepreneurial mindset, and a strong ability to manage both operational and sales functions to support continued growth and success.

Job Responsibilities

• Create and execute a strategic business development plan for a region.


• Develop strategies to optimize project opportunities and meet growth objectives.


• Build client relationships, initiate new client contacts, manage all business development efforts in the region – for existing clients and new work; manage client relationships to ensure satisfaction, repeat business, and referrals.


• Monitor and evaluate opportunities to assure that company resources are being directed to take advantage of opportunities that best fit branch core competencies.


• Develop and foster a branch environment that supports the company core values


• Develop annual revenue and sales goals to achieve desired growth and direction of the office.


• Work with department heads to assure departmental plans are aligned and support branch objectives and regional objectives.


• Develop an overall proposal and budgeting strategy, in collaboration with estimating and operations; and partner with department managers to develop and achieve divisional goals.


• Oversee all facets of project management across the branch – estimating, pre-construction, scheduling, safety and field and job staffing performance – to deliver projects on-time and on-budget


• Direct the division’s financial operation including forecasting, budgeting, billing, payables, and receivables, purchasing, disbursements, and analysis; and proactively lead all efforts to insure performance.


• Assist the RVP with all legal, insurance, and safety issues within the territory that effect the operation of this branch.


• Actively communicate with management and other General & Division Managers, and participation in all companywide initiatives as appropriate.


• Develop and maintain a wide personal network of industry and trade groups including BOMA, IFMA, IREM, BSCAI, IIBEC, ICRI, SWRI, CAI, CSI, and related construction, architect, engineer, other local/regional organizations.


• Communicate with all staff in the region through appropriate departmental channels to promote a highly responsive, safety and service delivery message.


• Identify additional potential revenue and profit streams that can help support branch goals and provide better service to our clients.

Qualifications

• Well-developed sales and business development skills and the ability to close new business and grow existing clients.


• Experience working with labor, and capable of managing an internal workforce of technicians, a subcontractor base, and an internal support staff of 20; and to oversee all branch assets – property, tools, equipment, vehicles, and job sites.


• Proven experience managing construction project delivery including management of suppliers and subcontractors.


• Strong financial skills including forecasting, budgeting, and analyzing financial statements and working with construction accounting systems and job cost reports.


• Effective oral, written, and presentation skills; the ability to lead meetings at all levels; the ability to build strong relationships at all levels of the organization while treating all with dignity and respect.


• Strong coaching and mentoring skills to develop and challenge direct reports to improve their performance, knowledge, skills and abilities, and a determination to promote from within when feasible to further company growth.


• Demonstrated ability to work independently and manage multiple, competing priorities.


• An analytical orientation toward key market trends/ changes and the ability to take appropriate action to ensure continued leadership and competitive advantage.


• Strong computer skills (MS Outlook, Word, Excel, Power Point, job cost/estimating)


• Ability to work within the Mobile to Fort Walton Beach area.