Technology Trainer

Client: Non-Profit/Insurance

Job Title: Technology Trainer/IT Trainer/Information Technology Trainer/Technical Trainer/IT Educator/IT Instructor/Information Technology Instructor/Information Technology Educator

Location: Denver CO 80230

Duration: 3+ months with extension

Hrs/Wk: 20.00

Job Description:

Responsibilities:

• Teaching technology courses virtually and in-person using the CLIENT curriculum and approach


• Creating a comfortable and supportive learning environment


• Provide updates to Client hotlines on what is happening at the center


• Making outbound calls to Client members


• Maintaining professionalism at all times


• Representing and promoting Client culture and opportunities to course participants


• Engaging in regular communication with CLIENT staff, including feedback on site issues, curriculum, etc.


• Coordinating with site staff, including site visits, graduations, etc.


• Submitting paperwork in a timely manner


• Collecting surveys and evaluations


• Entering data into Salesforce database


• Participating in trainer meetings and other training events


• Recruiting participants, as needed


• Participating in special projects, as needed (ex. outreach, curriculum, etc.)


• Supervising volunteers who assist classes, as needed Degree of autonomy and independent judgment


• Technology Trainers possess a moderate degree of autonomy and independent judgment especially in relationship to programs they’re assigned to teach and deliver. Technology trainers set the tone, mange the environment, and help guide groups of all sizes towards learning objectives that are preset by CLIENT.


• Front desk support, greeting people, and answering phones


• Assist people with signing up for classes

Qualifications:

• Excellent speaking and communication skills


• Ability to communicate technical information clearly in English (Spanish language proficiency (written and verbal) is a plus.)


• Experience teaching teenagers, adults, and/or seniors, preferable


• Proficiency with Windows computers, iOS, popular social media sites, and other common technologies/devices


• Comfortable traveling to various senior/community centres as needed, when/if safe to do so


• Ability to work independently and as part of a training team


• Superior time-management skills


• Minimum of 1 year experience in a professional work setting

“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”