Network Operator-Critical Facilities

Network Operator-Critical Facilities

Location: River Bend, LA- Baton Rouge area

Employment Type: Full-Time

Work Arrangement: 100% Onsite

Salary: $100,000–$150,000 + Equity

Position Overview

PTR Global is seeking a Network Operator for a direct-hire opportunity supporting a rapidly expanding AI data center environment. This role will serve as the on-site network and structured cabling specialist responsible for troubleshooting physical layer issues, supporting network infrastructure, and maintaining the reliability of high-density AI environments.

Working closely with Network Operations, Infrastructure Deployment, and Data Center Operations teams, the Network Operator will own physical-layer issue resolution while serving as the escalation point for network and ICT-related incidents.

Responsibilities

• Troubleshoot and resolve physical layer network issues within a data center environment.


• Perform structured cabling installation, repair, and remediation.


• Install, inspect, clean, test, and validate fiber optic infrastructure.


• Troubleshoot fiber faults, transceivers, patch panels, and cable plant issues.


• Validate repairs using optical power readings, LLDP neighbor relationships, and interface status.


• Perform rack-and-stack activities for network equipment and structured cabling.


• Support maintenance, deployments, and infrastructure upgrades.


• Document incidents and escalate complex issues to Network Operations with clear technical documentation.


• Maintain cable plant documentation and inventory records.


• Partner with Tier 1 technicians and cross-functional engineering teams to improve operational performance.

Required Qualifications

• 3+ years of hands-on experience supporting data center network infrastructure.


• Experience with structured cabling, fiber optic infrastructure, and network hardware.


• Proficiency using fiber troubleshooting tools including:


• Visual Fault Locator (VFL)


• Optical Power Meter


• Fiber Inspection Scope


• Light Source


• Understanding of:


• Single-mode and multi-mode fiber


• Fiber connector standards


• Optical light levels


• Structured cabling best practices


• Ability to interpret interface status, optical power readings, and LLDP neighbor information.


• Strong troubleshooting, documentation, and communication skills.


• Willingness to relocate to River Bend, Louisiana.

Preferred Qualifications

• OTDR experience


• BICSI Installer certification


• CCNA or equivalent


• Experience supporting GPU, HPC, or AI infrastructure


• DCIM experience


• Experience with:


• Cisco


• Arista


• Juniper


• SONiC


• SQL or JQL experience


• Experience with high-speed optics (100G, 400G, 800G)

Preferred Backgrounds

Experience with organizations such as:

• Amazon Web Services


• Microsoft


• Google


• Meta


• Equinix


• Digital Realty


• QTS


• CoreSite


• CyrusOne


• Flexential


• Iron Mountain


• NTT


• Other hyperscale or colocation providers

Compensation & Benefits

• Competitive salary


• Equity opportunity


• Medical, Dental & Vision Insurance


• 401(k)


• Paid Time Off


• Relocation Assistance