Import Coordinator

Import Coordinator – Air & Ocean Freight

? Erlanger, KY | 100% On-Site

? Permanent | Full-Time

?✈️ Air & Ocean Freight

A leading global freight forwarding business is looking to add an experienced Import Coordinator to its growing team in Erlanger, KY.

This is a great opportunity for someone with a strong background in international freight forwarding, particularly across Air and/or Ocean Imports, who is looking to join an established operation with long-term progression opportunities.

The Role

As an Import Coordinator, you will manage the day-to-day coordination of international import shipments, working closely with customers, overseas offices, carriers, customs brokers and internal teams to ensure shipments move efficiently and on time.

Key Responsibilities

• Coordinate Air and/or Ocean import shipments from origin through final delivery


• Manage shipment documentation, including commercial invoices, bills of lading and arrival notices


• Track shipments and provide customers with regular updates


• Coordinate with carriers, overseas agents, customs brokers and trucking providers


• Enter and maintain accurate shipment information within CargoWise


• Monitor shipment milestones and proactively resolve delays or issues


• Ensure import documentation and processes comply with relevant regulations


• Communicate with customers and internal stakeholders regarding shipment status


• Assist with billing, invoicing and shipment close-out


• Maintain accurate records and ensure a high level of customer service

What We're Looking For

• Previous experience within freight forwarding / logistics


• Experience handling Air and/or Ocean Imports


• CargoWise experience is required


• Strong understanding of international shipping documentation and processes


• Excellent communication and organisational skills


• Ability to manage multiple shipments and deadlines simultaneously


• Strong attention to detail


• Comfortable working in a 100% office-based environment


• A proactive, team-oriented approach

Why Consider the Opportunity?

• Join an established global freight forwarding organisation


• Strong opportunity for career progression


• Work within an experienced import and operations team


• Exposure to international Air & Ocean freight


• Stable, long-term opportunity in the Erlanger market