Rental Operations Assistant (Contractor)

About the Role

We are seeking a detail-oriented and proactive Rental Operations Assistant (Contractor) to support our growing nationwide container rental operations. This role serves as a key coordination point between customers, partners, and internal teams—ensuring smooth execution of deliveries, pickups, and ongoing rentals.

Compensation

$27 – $32 per hour, depending on experience. This is a 1099 independent contractor position.

Key Responsibilities

• Serve as the first point of contact by answering incoming calls for rental and sales inquiries

• Confirm service availability and provide pre-determined pricing to customers

• Monitor shared inboxes and respond to routine inquiries and service issues

• Screen rental requests and source pricing from established vendor network

• Enter purchase order (PO) data into Salesforce

• Prepare delivery and pickup forms, along with site maps for each job

• Draft and send standardized confirmation emails with job-specific details

• Collect delivery/pickup forms and site photos; follow up with partners as needed

• Track and report container serial numbers

• Process, pay, and file vendor invoices

• Maintain accurate records of container pickup dates in Salesforce

• Proactively follow up with vendors to ensure timely pickups

• Assist with customer service troubleshooting and escalate issues when needed

Preferred Qualifications

• Strong organizational and multitasking skills

• Excellent written and verbal communication

• Comfortable working with spreadsheets, email, and CRM systems (Salesforce preferred)

• Ability to work independently and manage time effectively in a remote environment

• Prior experience in operations, logistics, or customer service is a plus

Schedule & Availability

• Expected to provide ongoing operational support averaging 15–25 hours per week

• Contractor is responsible for managing their own schedule and workflow to meet service needs

• Work includes supporting inbound calls and email activity during business hours, with an emphasis on maintaining responsiveness during morning hours (typically 8:00–10:00 AM EST)

• This is a primarily remote contract, with initial onboarding in person, as mutually agreed

Why Stellar

• Join Stellar Storage Containers — a trusted, industry-leading provider with units deployed worldwide and 15 years of recognition as an Inside Self-Storage® Best of Business winner

• Be part of a fast-growing national rental program supporting businesses across industries, with a relationship-driven, personalized, hands-on approach

• Opportunity for consistent, ongoing contract work