American Express is looking for Manager - Americas Business Operations Lead in New York City, NY. This local job opportunity with ID 3881527141 is live since 2026-10-10 23:37:26.

Overview

In this role you will lead complex, cross-functional initiatives by blending program management, financial planning, and business analytics. You'll establish operating rhythms, governance, and clear ownership to convert priorities into action. You will partner with Finance and business leaders on budgets, forecasts, and investment decisions, translating data into actionable insights. You'll communicate progress to senior leaders and foster cross-functional partnerships to drive disciplined execution and measurable outcomes.

Compensation / Benefits

• bonus
• benefits
• hybrid workplace

Responsibilities

• Plan and execute complex cross-functional initiatives with milestones, ownership, dependencies, risks, and outcomes.
• Create and manage governance structures to prioritize work, track progress, and enable timely decisions.
• Collaborate with Finance on budgets, forecasts, and investment planning.
• Develop financial analyses and business cases to support prioritization decisions.
• Define and track performance measures; build reports highlighting trends, risks, and drivers.
• Translate data into clear insights and recommendations for leaders.
• Prepare concise, executive-ready updates on progress, decisions, risks, and attention areas.
• Foster partnerships across functions to align strategy, resources, execution, and measurement.
• Identify opportunities to simplify processes, strengthen controls, and improve operations.

Key requirements

• Experience in business operations, program management, finance, strategy, analytics, or related fields.
• Ability to lead complex work across multiple teams and priorities.
• Strong financial and analytical skills with data interpretation ability.
• Experience developing plans, performance reports, or decision-support materials for leaders.
• Strong written and verbal communication to convey complex information clearly.
• Ability to work independently and bring structure to evolving business needs.

• strong communicator
• cross-functional collaboration
• judgement and independence
• financial modeling
• data visualization
• reporting