Director, Business Intelligence

In this role, you will translate enterprise BI strategy into a prioritized roadmap and drive data-driven decisions across functions. You will lead data engineering, governance, analytics, and integrations while advancing AI-enabled outcomes in a global SaaS setting. You'll partner with Finance, Sales, Marketing, Product, and HR to define KPIs and ensure trusted data fuels strategic decisions. You'll shape the BI platform, mentor a global team, and elevate how the organization derives value from data. This is a hands-on leadership role at Sprinklr's data-driven core, with a clear impact on EX and CX.

• comprehensive benefits package
• healthcare coverage
• paid time off
• mentoring program
• parental leaves
• 401k plan with company contributions

• Translate BI strategy into a multi-quarter roadmap and drive delivery
• Maintain strategic partnerships with executive leadership across functions
• Embed AI in the BI roadmap and scale use cases with measurable impact
• Advance analytics to include predictive, prescriptive, and generative capabilities
• Oversee data platform architecture, governance, ETL/ELT, and security/compliance
• Deliver executive dashboards, KPIs, and self-service analytics with trusted models
• Hire, lead, and mentor a global BI team and drive career growth
• Own BI technology stack, vendor strategy, modernization, and agile delivery processes

• Bachelor in Computer Science, Information Systems, Data Analytics, or related field; equivalent practical experience
• 10+ years in BI, data engineering, or enterprise data management; 5+ years leading technical teams
• Strong expertise in Snowflake, Power BI and/or Tableau, SQL, ETL/ELT, and cloud platforms (AWS or Azure)
• Experience with ERP/CRM/HCM data models (e.g., Salesforce, Workday, NetSuite)
• Experience establishing data governance and delivering AI-enabled automation and predictive analytics
• Proven ability to manage complex, multi-phase BI programs in fast-moving environments
• Strong leadership, stakeholder management, and executive communication skills

• Leadership
• Stakeholder management
• Executive communication
• Snowflake
• Power BI
• Tableau