Technical Sales Support Specialist

Location: Fishers, IN

Employment Type: Direct Hire

Schedule: Monday–Friday, 8:30 AM–4:30 PM

Salary: $50,000–$55,000 annually, depending on experience and skills

Kelly Science & Clinical is seeking a Technical Sales Support Specialist professional to join a growing organization in Fishers, IN. This role is ideal for a science-focused professional who enjoys working cross-functionally and supporting customers, sales, research and development, and technical projects.

Position Summary

The Technical Sales Support Specialist professional will serve as a key connection between the Sales team and internal departments including Research & Development, Regulatory, Quality, Operations, Logistics, and Customer Service. The position will support customer sample requests, product development projects, documentation needs, and sales activities.

Key Responsibilities

• Prepare, package, ship, and track product samples for customers, brokers, and distribution partners.
• Manage Sales sample inventory and coordinate small-scale sample needs for the Research & Development team.
• Track sales opportunities and projects using company systems.
• Support the preparation of customer quotes as needed.
• Read and understand product formulations and ingredient requirements to assist with sample preparation and application needs.
• Perform benchtop batching of commercialized products for sample requests.
• Support Research & Development and Sales teams throughout product development and commercialization projects.
• Participate in project and sales meetings related to new products, capabilities, and product offerings.
• Provide documentation support for customer and regulatory requests.
• Collaborate with broker and distributor networks and provide ongoing support to the Sales team.
• Cross-train with the Sales team and provide additional support as needed.
• Develop knowledge of the company's product portfolio and applications.
• Perform other related duties as assigned.

Qualifications

• Bachelor's degree in Food Science or another related scientific field required.
• Relevant professional experience may be considered in lieu of academic experience.
• Strong written and verbal communication skills.
• Customer-focused with strong organizational and time-management abilities.
• Ability to prioritize and manage multiple projects and deadlines.
• Ability to learn new products, formulations, and applications.
• Comfortable working in a fast-paced environment.
• Proficiency with Microsoft Office Suite or related software.
• Familiarity with NetSuite is preferred.
• Ability to work independently with minimal supervision.
• Strong teamwork and cross-functional collaboration skills.

Work Environment

This is an office-based position with time spent both at a desk/computer and at a benchtop station. The role may require lifting up to 25 pounds and minimal travel of up to 10%.

Why Kelly Science & Clinical?

Kelly Science & Clinical connects talented science professionals with opportunities where they can build their careers and make an impact. If you have a background in Food Science or a related scientific discipline and are looking for a role that combines technical knowledge, customer support, sales, and product development, we'd like to hear from you.