Director of Concierge Sales And Business Development

Job Title: Director of Sales and Business Development

Employment Type:

Full-Time, Exempt

Location: BrightStar Care Scottsdale

Salary:

$100,000–$120,000 + commission

Reports To: Franchise Owner

Last Revised:

10/07/2026

ABOUT BRIGHTSTAR CARE

BrightStar Care is a nationally recognized provider of home health care and medical staffing services, delivering skilled nursing, personal care, and companion services to families and healthcare facilities. Guided by our core promise of A Higher Standard of Care, we combine clinical excellence with genuine compassion in every interaction.

Director of Sales & Business Development – Phoenix East Valley

BrightStar Care of Scottsdale

Phoenix East Valley, Arizona

Full-Time | Leadership & Business Development

Elevate the Standard of Home Care

BrightStar Care of Scottsdale is seeking an exceptional Director of Sales & Business Development – Phoenix East Valley to lead the growth of our skilled and non-skilled home care services, with a particular emphasis on developing our Concierge Care Program.

This is not a traditional home care sales position.

Our Concierge Care Program is designed for discerning clients and families who expect an exceptional level of service, communication, responsiveness, clinical expertise, and attention to detail. These clients have the resources to choose the very best care available—and our goal is to make BrightStar Care their provider of choice.

We are looking for a polished, highly motivated sales professional who understands that earning the trust of these clients, their families, and their professional advisors requires more than simply selling a service. It requires credibility, relationship building, clinical understanding, exceptional communication, and a commitment to delivering a true white-glove experience.

A nurse with proven sales or business development experience would be an ideal candidate for this position.

The Opportunity

As Director of Sales & Business Development, you will be responsible for building and expanding BrightStar Care's presence throughout the Phoenix East Valley, with a primary focus on developing referral relationships and generating new clients for our Concierge Care Program.

You will identify and cultivate relationships with healthcare professionals, senior living communities, rehabilitation facilities, physicians, discharge planners, case managers, wealth advisors, estate planning professionals, concierge physicians, and other professionals who serve individuals and families seeking premium care solutions.

This position requires someone who is equally comfortable discussing a client's complex clinical needs with a healthcare professional and presenting a customized care solution to a high-net-worth family.

Key Responsibilities

• Develop and execute a comprehensive sales strategy for the Phoenix East Valley.
• Build BrightStar Care's Concierge Care Program into a premier option for families seeking exceptional in-home care.
• Generate new skilled and non-skilled home care clients through strategic relationship development and direct sales activities.
• Identify, develop, and maintain relationships with high-value referral partners.
• Educate referral sources, clients, and families about BrightStar Care's continuum of skilled nursing, personal care, companion care, and customized concierge services.
• Meet with prospective clients and families to understand their needs and help develop customized care solutions.
• Serve as a trusted resource for families navigating complex care decisions.
• Develop relationships within professional networks serving affluent and high-net-worth individuals and families.
• Represent BrightStar Care at professional, healthcare, community, and networking events throughout the East Valley.
• Maintain an active sales pipeline and consistently follow up on opportunities.
• Track referral activity, conversions, revenue, and other key sales performance indicators.
• Work closely with Operations and Clinical Leadership to ensure the services promised during the sales process are successfully delivered.
• Help create a seamless transition from initial inquiry through assessment, start of care, and ongoing service.
• Identify opportunities to expand existing client relationships as care needs change.
• Become a recognized and trusted representative of the BrightStar Care brand throughout the East Valley.

Our Concierge Care Philosophy

Our Concierge clients expect more—and we believe they should receive more.

Exceptional concierge care means anticipating needs rather than simply responding to them. It means proactive communication, clinical excellence, carefully selected caregivers and nurses, responsiveness, discretion, reliability, and personalized service.

The successful candidate must understand how to build relationships with clients who have high expectations and how to create confidence that BrightStar Care can consistently deliver an exceptional experience.

Ideal Candidate

Our ideal candidate combines healthcare knowledge with proven sales ability.

A Registered Nurse (RN), Licensed Practical Nurse (LPN), or other experienced healthcare professional who has transitioned into sales, business development, account management, or healthcare leadership would be particularly well suited for this opportunity.

We are especially interested in candidates with experience in areas such as:

• Home health or private-duty nursing
• Home care
• Hospice or palliative care
• Rehabilitation
• Senior living
• Hospital or post-acute care
• Concierge medicine
• Healthcare business development
• Medical or healthcare sales
• High-end senior services
• Relationship-based professional sales

Qualifications

• Proven success in sales, business development, or referral development.
• Healthcare experience strongly preferred.
• Nursing background or clinical training highly preferred.
• Strong understanding of relationship-based and consultative selling.
• Ability to communicate confidently with physicians, nurses, healthcare executives, referral partners, clients, and families.
• Professional presence and exceptional interpersonal skills.
• Ability to develop trust with sophisticated and high-expectation clients.
• Strong networking and relationship-building abilities.
• Highly organized, accountable, and results-oriented.
• Comfortable working independently and taking ownership of a territory.
• Ability to balance compassion with a strong drive to achieve sales and revenue goals.
• Knowledge of the Phoenix East Valley healthcare and professional community is highly desirable.

What Success Looks Like

Success in this role means becoming one of the most trusted and connected healthcare business development professionals in the Phoenix East Valley.

You will build a strong network of referral partners, consistently generate qualified opportunities, convert those opportunities into long-term clients, and help establish BrightStar Care as a premier provider for individuals and families seeking an elevated level of in-home care.

Most importantly, you will help families access exceptional care during times when quality, trust, responsiveness, and peace of mind matter most.

Why BrightStar Care?

At BrightStar Care, we believe exceptional care begins with exceptional people.

We are building a team of professionals who want to grow, take ownership, challenge the traditional expectations of home care, and create an organization that employees are proud to represent and clients confidently recommend.

For the right individual, this is an opportunity to do more than fill a sales position. You will have the opportunity to help build and shape a premium Concierge Care platform throughout the Phoenix East Valley and play a significant role in the continued growth of BrightStar Care of Scottsdale.

If you are an accomplished healthcare sales professional—or a clinically trained professional with a passion and talent for sales—and you are excited by the opportunity to build relationships, develop a market, and deliver an exceptional client experience, we would like to meet you.

Join BrightStar Care of Scottsdale and help us redefine what exceptional in-home care can look like.