Medical Billing Team Lead - Self-Pay

Schedule: Hybrid

Position Summary

We are seeking a motivated and detail-oriented Junior Team Lead to support the daily operations of our medical billing department. This role is responsible for overseeing the quality and productivity of a small team, ensuring claim accuracy, maintaining proper account classifications, and supporting revenue cycle performance. The ideal candidate will have medical billing experience, strong analytical skills, and the ability to provide guidance and support to team members.

Key Responsibilities

• Monitor and support the daily productivity and quality performance of two billing team members.


• Conduct daily batch reviews to ensure claims are submitted accurately and meet clean claim standards.


• Verify that the correct financial class is assigned to patient accounts and make corrections as needed.


• Review accounts prior to collection placement to ensure accuracy


• Process account adjustments based on updated financial classifications


• Assist with training, coaching, and mentoring staff to promote quality and efficiency.


• Ensure compliance with company policies, payer requirements, and billing regulations.


• Collaborate with management to improve workflows and maintain department performance standards.


• Assist with special projects and operational initiatives as assigned.

Qualifications

Working knowledge of Good Faith Estimate (GFE) requirements knowledgeable in New York State Good Faith regulations.

Experience managing self-pay patient accounts, including estimate generation, account review, payment arrangements, and financial class assignment.

• Understanding of applicable federal and state regulations related to patient financial responsibility and uninsured/self-pay billing processes.


• Minimum of 2-3 years of medical billing or revenue cycle experience.


• Knowledge of insurance billing, financial classes, collections processes, and account adjustments.


• Strong attention to detail and ability to identify billing discrepancies.


• Excellent organizational, communication, and problem-solving skills.


• Proficiency with medical billing software and Microsoft Office applications.


• Previous leadership or supervisory experience is preferred