Job Title: Technical Writer

Duration: 12+ Months (Possibility of Extension/Conversion)

Location: Charlotte, NC (Hybrid)

Responsibilities:

• Lead or participate in developing documentation or document publishing strategy, including procedures, reference, forms, links, and RCSA control documents.
• Participate in establishing web publication guidelines, conduct procedure audits and certifications, or manage procedure timeline and pipeline
• Review and edit material authored by others
• Design and develop technical project artifacts, manuals, technical presentations, technical training materials, and complex web content
• Recommend and document business procedures and best practices, identifying process gaps and offering alternatives
• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
• Partner with clients to review audience and develop strategy to address technical documentation needs

Primary Skills/Experience:

• Demonstrated experience consulting and writing content with subject matter experts
• Control procedure writing experience for different types of controls including manual, quality
• assurance, quality control, and automated controls
• Extensive knowledge and understanding of professional technical writing processes and tools
• Experience with writing style and standard guides
• Desk procedure writing experience
• Ability to articulate complex concepts in a clear manner
• Ability to manage multiple and competing priorities
• Excellent verbal, written, and interpersonal communication skills
• Strong attention to detail and accuracy skills

EEO:

“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”