Medical Assistant

Job Title: Medical Assistant

Shift Timing: 8AM to 5PM OR 9AM to 6PM, Monday to Friday

Clinic Location: 3541 Randolph Rd, Charlotte, NC 28211

Pay Range: $18/hr to $22/hr

Start Date: ASAP

About PsychPlus:

At PsychPlus, we deliver high-quality mental health care while fostering a supportive work environment. Our team is dedicated to patient well-being, professional growth, and collaborative care. Join us and help make a meaningful impact every day.

Job Description:

PsychPlus is seeking a skilled and compassionate Medical Assistant to support our clinical team and ensure a smooth, patient-centered care experience. The ideal candidate will be detail-oriented, organized, and confident in both administrative and clinical tasks. This role plays an essential part in maintaining clinic flow and delivering exceptional patient care.

Key Responsibilities:

1) Clinical Duties:

• Assist providers with patient examinations and procedures


• Take and record vital signs, patient history, and medical information


• Prepare exam rooms and sterilize instruments


• Administer medications and injections as directed by providers


• Perform EKGs, labs, and other diagnostic tests (as applicable)


• Support care coordination based on provider instructions

2) Administrative Duties:

• Schedule appointments and manage patient flow


• Verify insurance and patient information


• Maintain accurate and timely documentation in EMR systems


• Handle patient communication, follow-ups, and call triage


• Manage medication refills and prior authorization requests (if needed)

Qualifications:

• Current Certified Medical Assistant (CMA) credential preferred.


• High school diploma or equivalent


• CPR/BLS certification (preferred or required depending on state)


• Prior experience in a medical or behavioral health clinic preferred


• Strong communication, customer service, and organizational skills


• Ability to multitask in a fast-paced environment


• Proficiency with EMR/EHR systems is a plus