Desktop Support

Job Title : PC LAN Technician/ Desktop Support

Location : Phoenix, AZ 85003

Duration : 07 months Contract

Shift Details : Onsite

Specific Skills :

Desktop & Laptop Imaging/Reimaging, PC Hardware Troubleshooting, Windows 10/11 Support, Microsoft SCCM, Active Directory, Software Installation & Configuration, Service Desk & Ticket Management, Network Support, Configuration Management, , End-User Support and Troubleshooting

Job Description:

• Support the deployment, setup, configuration, and quality checks of laptops, desktops, monitors, and peripherals across multiple departments.


• Manage device inventory, asset tracking, and updates in the ServiceNow Asset Management portal.


• Perform laptop/desktop imaging, software installations, hardware troubleshooting, and break-fix support.


• Assist end users with Windows, Outlook, network, printer, and application setup while coordinating with vendors and department contacts.


• Maintain project documentation, inventory records, status reports, and equipment recycling activities while ensuring timely device delivery.