Commodity Manager for Professional Services, Procurement

Commodity Manager for Professional Services, Procurement – Permanent – Durham, North Carolina/ Marcy, NY – Pay ($91K-$110K)

The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate’s/applicant’s qualifications, skills, and level of experience as well as the geographical location of the position.

The end client is unable to sponsor or transfer visas for this position; all parties authorized to work in the US without sponsorship are encouraged to apply.

Our client is seeking a Commodity Manager for Professional Services, Procurement in Durham, North Carolina/ Marcy, NY.

Role Description

Seeking a Commodity Manager (CM) to join the Business Support Services team within Procurement. This individual contributor position is a strong fit for an experienced indirect procurement professional who takes initiative, thrives on complexity, and moves work forward through influence rather than authority.

The CM will serve as the subject matter expert (SME) for procurement of Professional Services (PS), Consulting, Business Process Outsourcing (BPO), and Staff Augmentation, and will interact with a broad cross-section of the organization. This individual will facilitate the supplier selection process, ensure alignment between supplier deliverables and business needs, and provide the structure and momentum that stakeholders rely on, including bringing clarity to engagements where the path forward requires definition.

The Day-to-Day:

Most work in this role begins with a request from the business: a need to address, a sourcing activity to manage, or a specific task to complete (e.g., onboarding a new supplier). The CM engages with the requesting stakeholder, draws on an understanding needs and current market conditions, and drives the work to resolution.

In parallel, the CM will approach the Professional Services commodity holistically to:

• Create sourcing strategies that address pain points and optimize the supply base .


• Identify strategic suppliers and cultivate relationships to position as a preferred customer.


• Support compliance with procurement policies and processes, drawing on tools such as supplier scorecards, business reviews, and Root Cause and Corrective Action (RCCA) methodology as appropriate.


• Identify and pursue cost avoidance and cost reduction opportunities in support of savings targets, tracking and communicating progress through established reporting methodology.


• Support a culture of procurement accountability across the organization, meeting stakeholders where they are while maintaining consistent expectations and standards.

Within the assigned commodities, the CM will own and manage the Requests for Information, Quote, or Proposal (RFI, RFQ, RFP, or collectively, RFX) process from start to finish.

The CM serves as the primary facilitator across the full contract lifecycle for PS agreements, most commonly Master Service Agreements (MSAs) and Statements of Work (SOWs). This includes owning commercial terms review, proposing and negotiating revisions to benefit , soliciting and integrating input from stakeholders and Legal, coordinating with suppliers, managing timelines, and overseeing renewals and expirations.

The successful CM brings a toolbox of communication skills that includes responsiveness, professionalism, accountability, clarity, relationship building, persuasion, empathy, and patience. In practice, this means:

• Building credibility and trust at all levels of the organization


• Presenting to senior leadership with confidence and clarity


• Striking the right balance between discourse, persuasion, and consensus


• Managing ambiguity and change while strengthening stakeholder relationships


• Driving stakeholder accountability through influence rather than authority


• Tailoring delivery and message to each audience

This Job is Right for You if You Have (Minimum Requirements):

All of these:

• A BS or BA in an analytical field of study, or equivalent work experience demonstrating analytical and negotiation skills.


• Five (5) or more years of Procurement, Sourcing, or Contract Management experience focused on Professional Services (buyer’s perspective) or equivalent Customer Service or Contract Management experience on the supplier side within BPO, Managed Service Provider (MSP), or staffing environments.


• Resilience, genuine comfort with change, and the ability to thrive in a dynamic, fast-moving environment.


• An ingrained desire to help others succeed and a drive to encourage those around you.


• Demonstrated experience working effectively on a team with multiple competing priorities.


• Personal commitment to fair and ethical business practices, including the ability to earn trust across all levels of the organization.


• Strong organizational skills and the ability to self-manage complex workloads, changing priorities, and competing deadlines.


• Ability to advocate for and negotiate on behalf of , including in situations where the final decision rests with others.

At least two of these:

• Experience managing the full RFX process, either as the buyer developing and issuing solicitations or as a supplier responding to them, specifically in a PS context.


• Working knowledge of SAP Business Network (formerly Ariba).


• Familiarity with contract language common to PS engagements, including provisions for commercial terms and intellectual property ownership.

Highly Preferred:

Any of these:

• Demonstrated success (3+ years) in directly negotiating any combination of Consulting Agreements, Staff Augmentation Agreements, Master Service Agreements (MSAs) with Statements of Work (SOWs), and Engagement Letters.


• Proven success negotiating one or more large BPO contracts and managing the resulting engagement from the customer or buyer perspective.


• Successful experience working within or alongside an MSP program for contingent workforce or staff augmentation engagements from either the buyer or supplier side.

This role may require additional duties and/or assignments as designated by management.

At least 2 of these:

• Experience managing the full RFX process, either as the buyer developing and issuing solicitations or as a supplier responding to them, specifically in a PS context.


• Working knowledge of SAP Business Network (formerly Ariba).


• Familiarity with contract language common to PS engagements, including provisions for commercial terms and intellectual property ownership.

Must Have

• Demonstrated success (3+ years) in directly negotiating any combination of Consulting Agreements, Staff Augmentation Agreements, Master Service Agreements (MSAs) with Statements of Work (SOWs), and Engagement Letters.


• Proven success negotiating one or more large BPO contracts and managing the resulting engagement from the customer or buyer perspective.


• Successful experience working within or alongside an MSP program for contingent workforce or staff augmentation engagements from either the buyer or supplier side.

Benefits/Other Compensation- Bonus + Benefits + Relocation Package

Why Hays?

You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there’s a position you really want, you’re fully prepared to get it.

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Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays’ guiding principles is ‘do the right thing’. We also believe that actions speak louder than words. In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.

In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text 813.336.5570.

Drug testing may be required; please contact a recruiter for more information.