Paralegal Sr. Manager

Senior Manager/law to lead paralegal and project assistant department. The Senior Manager will guide the team’s performance, staffing, development, and workflow.

Key responsibilities

• Lead the day-to-day operation of the Chicago paralegal and project assistant department ( 32 total), including direct supervision of the paralegal supervisor.


• Forecast staffing needs and develop strategies with department leadership, practice group heads, and Human Resources.


• Participate in recruiting, interviewing, and selecting paralegal and project assistant staff.


• Oversee onboarding, integration, training, and ongoing employee development, including Project Assistant training programs.


• Lead performance and compensation processes, including gathering attorney feedback, preparing appraisals, recommending compensation, and conducting review meetings.


• Coach and develop staff, address employee relations concerns, resolve conflicts, and support performance improvement plans.


• Build strong working relationships with attorneys, staff, firm administration, and fellow managers.


• Monitor feedback, productivity, morale, utilization, and workloads; recommend engagement and recognition initiatives.


• Manage paralegal and project assistant technology programs, including graphics, trial, hearing, arbitration, and specialty practice support.


• Prepare regular productivity and hours reports to support workflow coordination and resource allocation.


• Oversee timekeeping and attendance records in accordance with firm policies and applicable wage-and-hour requirements.