L1/L2 Field Technicians - 410349

Client Overview
Our client is a leading technology organization supporting critical telecommunications and network infrastructure across data centers and Points of Presence (POPs). The team focuses on reliable network operations, high-quality installations, and maintaining essential connectivity infrastructure. They are currently looking to add experienced L1/L2 Field Technicians to their team.
Salary/Hourly Rate
$22/hr - $27/hr DOE
Position Overview
The L1/L2 Field Technicians will support telecommunications infrastructure, data center operations, and network installation and maintenance activities throughout Las Vegas. The ideal candidate will have hands-on experience with rack-and-stack deployments, fiber and copper cabling, network equipment, and telecommunications testing. This position requires onsite fieldwork, coordination with network teams and local vendors, and travel between assigned locations. Opportunities are available for candidates seeking either short-term assignments to support immediate staffing needs or a longer-term, seven-month contract. Candidates should clearly indicate their availability and preferred assignment duration. Candidates must be located in Las Vegas. The exact worksite address will be shared after an offer.
Responsibilities Of The L1/L2 Field Technicians

• Perform physical installation, repair, maintenance, and testing of telecommunications and network infrastructure at data centers and remote Points of Presence (POPs).


• Execute rack-and-stack configurations, equipment deployments, hardware replacements, and network infrastructure upgrades.


• Assist with card additions and replacements, software upgrades, and associated equipment testing.


• Maintain high standards for installation quality, site cleanliness, documentation, and compliance with established procedures.


• Support inside and outside plant (ISP/OSP) projects, including site surveys, equipment deployments, network builds, expansions, and decommissioning activities.


• Conduct site audits, identify discrepancies, and coordinate with network surveillance and other technical teams to resolve issues.


• Coordinate with local construction vendors, telecommunications providers, electricians, landlords, and other field technicians to support timely project completion.


• Help coordinate site access, equipment staging, vendor activities, and scheduled maintenance.


• Use telecommunications testing equipment to evaluate fiber, cabling, and network performance.


• Identify process improvements that enhance network reliability, operational efficiency, and installation quality.


• Follow applicable maintenance procedures, technical standards, safety requirements, and local regulatory guidelines.


• Work independently when appropriate and escalate complex technical issues as needed.
  

Required Experience/Skills For The L1/L2 Field Technicians

• 0 - 5 years of related experience or training, or an equivalent combination of education and experience.


• Knowledge of data center and POP infrastructure, including fiber and copper distribution, interfacility cabling, AC/DC power systems, environmental controls, and rack, cabinet, and cage construction.


• Hands-on experience or strong working knowledge of physical-layer installations and rack-and-stack configurations.


• Familiarity with telecommunications and network equipment, including DWDM systems, backbone and management routers, IP switches, and optical and digital infrastructure.


• Understanding of fiber splicing and work performed in manholes, vaults, or handholes.


• Knowledge of telecommunications testing equipment, including optical microscopes, optical sources and power meters, and OTDRs.


• Familiarity with SONET and Ethernet testing, including wire mapping, bit error rate, power, delay, loss, reflectance, and dispersion measurements.


• Understanding of telecommunications testing standards, site procedures, and applicable regulatory or permitting requirements.


• Ability to troubleshoot problems, exercise sound judgment, and take appropriate action with minimal supervision, particularly at Level II.


• Strong communication and coordination skills when working with network teams, vendors, service providers, construction personnel, and nontechnical stakeholders.


• Experience using spreadsheets, workflow or project management applications, administrative software, and Tier 1 IT service management (ITSM) platforms.


• Willingness to travel between assigned sites and support onsite field activities.
  

Preferred Experience/Skills For The L1/L2 Field Technicians

• Previous experience supporting telecommunications infrastructure in data centers, carrier facilities, or Points of Presence (POPs).


• Experience with fiber-optic and copper cabling installation, testing, troubleshooting, and maintenance.


• Familiarity with network construction, infrastructure upgrades, equipment deployment, and decommissioning projects.


• Experience coordinating third-party vendors and telecommunications service providers.


• Ability to work with limited supervision, resolve moderately complex technical issues, and recommend process improvements.


• Strong documentation, site auditing, and equipment inventory reconciliation skills.
  

Education Requirements

• Associate’s degree or equivalent from a two-year college or technical school is preferred.


• Relevant hands-on experience, technical training, or an equivalent combination of education and experience may be considered.
  

Benefits

• Competitive hourly compensation based on experience and skill level.


• Short-term contract opportunities to support immediate project needs.


• Potential for a seven-month assignment for candidates seeking longer-term contract work.


• Opportunity to gain hands-on experience supporting telecommunications and network infrastructure.


• Streamlined interview process consisting of one interview with the Hiring Manager.


• Atrium Care Package available, upon eligibility (including healthcare plans, discount programs, and paid time off).