Shipping Coordinator | Import/Export

Shipping Documentation Coordinator (Import/Export)

$23-$25 per hour

Global Pharmaceutical company has an immediate DIRECT HIRE opening for an experienced Documentation Coordinator to join their team! Competitive salary, bonus and stellar benefits!

Position Summary

Coordinate import/export shipments to and from multiple countries, working with freight forwarders, import clearing houses, carriers, customers and internal teams to ensure compliant, timely delivery.

Key Responsibilities

• Ensure import/export activities comply with applicable U.S. and international laws, regulations and company policies.


• Coordinate export shipments, including labeling, inspections, securing cargo and required documentation (bill of lading, packing list, invoices, Customs/TSA/airline documents).


• Work with customers, freight forwarders, trucking companies, carriers and internal departments to resolve shipment issues and delays and support OTIF performance.


• Arrange transportation from the warehouse to ports/airports; submit documents to carriers and freight forwarders and maintain required files/data.


• Manage CMO/export orders and inbound CMO receipts to the U.S. 3PL; track and trace CMO and ROW orders daily.


• Resolve logistical issues, LC roadblocks, returns and export discrepancies; partner with Sales and other departments as needed.


• Communicate customer delays to management and collaborate across Planning, Customer Relations and Transportation.

Required Qualifications

• Minimum 5 years of relevant import/export experience.


• IMDG and IATA certification preferred.


• Strong knowledge of export processes, freight forwarders, ocean carriers, export regulations, Customs and intermodal requirements.


• Knowledge of international trade laws, sanctioned-party screening, country-specific requirements, labeling, inspections and documentation.


• Ability to audit import entry filings, resolve discrepancies, request corrections and reconcile/protest entries as appropriate.


• Knowledge of dangerous goods shipping, DOT/IATA regulations, document retention and domestic/foreign transportation requirements.


• Experience with shipping/returns processes, warehousing/inventory and supply-chain inventory management systems/planning functions.


• Knowledge of LCs, Business Objects and working with 3PLs; understanding of operations/freight spend, repacking and relabeling.


• Strong communication, organization, collaboration, problem-solving and ability to interpret government regulations and communicate at a high level.