This is primarily a community outreach, workforce development, and employment assistance role

2. Most important experience to look for on resumes

I would prioritize candidates with these five areas of experience:

1. Community Outreach / Resident Engagement – Experience conducting outreach activities and recruiting participants for community programs.
2. Workforce Development / Employment Services – Experience helping unemployed or underserved individuals access job training, employment opportunities, and career services.

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Requirements

· Excellent verbal, written and interpersonal communication skills.

· Commitment to excellent customer service and passion for serving NYCHA residents.

· Proficiency in MS Office and excellent data entry skills.

· Past related professional experience, in community outreach, pre-screening, employment and retention or case management for job training or job readiness programs.

· Ability to independently and as part of a team

Tasks/ Duties

• Recruitment and outreach
• Stakeholder and employer engagement/communication
• Participant support, communication, employment assistance, and retention support
• Data entry, progress notes and outcome tracking and reporting