Operations Manager (Manufacturing)

POSITION SUMMARY: The Digital Print Manager - Tier 1 is responsible for successfully overseeing the production and distribution of orders forwarded to the Tier 1 plant from FedEx Office center locations or other channels (e-commerce, etc.); coordinate facility management to include supervision of team members; managing the business financials to varying demands; and ensuring overall business objectives are met. GENERAL DUTIES AND RESPONSIBILITIES: (This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive) - Direct supervision of team members in manufacturing plant, including responsibility for: - Hiring of team members and monitoring new hire orientation procedures - Training and evaluating the efficiency and productivity of team members by establishing performance standards and objectives; conducting regular Operations Reviews and Performance Appraisals and making recommendations for wage increase and promotions, when applicable; ensuring execution on all people related initiatives (i.e. bench planning, climate survey follow up) - Initiating disciplinary procedures, as necessary, for team members, up to and including termination of employment - Ensuring compliance with Standard Operating Procedures (SOP) and company audits, as immediate supervisor of team members - Ensuring a positive customer experience, to include business partners in the retail network - Plan, organize and direct the manufacturing...