Director of Production Operations (Title & Escrow) Pay: $125,000-$150,000 base, plus quarterly perfo

About us First Source Title is a multi-state title and escrow company headquartered in Pompano Beach, with offices in Florida, Ohio and Texas. Our order volume is growing faster than our current capacity, and we are building a dedicated production center at our Pompano Beach headquarters to meet it.

The role We are looking for a hands-on operations leader to build and run that center. You will hire and train the team, design the workflows, and own production quality and turn times. This is a leadership role, not a file-processing role, though you will step in to train and solve complex files during launch. You will report to the CEO.

What you will do

• Build the production center from the ground up: staffing plan, org structure, workflows and launch timeline


• Recruit, hire, onboard and train processors, examiners and production staff within an approved budget


• Design and document standard workflows for title production, curative and closing preparation across multiple states


• Set and track production KPIs, including turn times, accuracy, productivity and cost per file


• Run quality control and audit-ready processes in line with underwriter guidelines, RESPA/TRID and ALTA Best Practices


• Coach team leads, run performance reviews and build a culture of accountability


• Partner with sales, escrow and client support so files move cleanly from order to closing


• Work with our software platforms and vendors to automate and streamline production


• Report regularly to leadership on volume, capacity, staffing needs and performance

What you bring

• 7+ years in title and escrow, including 3+ years leading production or operations teams


• A track record of building or scaling a team, department or new office


• Strong knowledge of title search, examination, curative, commitments and closing preparation


• Multi-state production experience; Florida experience strongly preferred


• Experience with a title production platform such as ResWare or Qualia


• Comfort with metrics, budgets and workflow design


• Clear, direct communication and the ability to hire and develop people


• Florida title agent license, or the ability to obtain one, preferred

What we offer

• $125,000–$150,000 base salary, based on experience


• Quarterly performance bonuses, plus milestone and spot bonuses during the year, tied to launch and production goals


• Medical, dental and vision, with company-shared premiums


• 401(k) with a company match of up to 4%, eligible after 90 days


• Paid time off

This is an on-site role at our Pompano Beach, FL headquarters.

First Source Title is an equal opportunity employer.