The start dates are 12/7 and 12/14, but the hiring manager said it might be possible to move those up if the whole class clears early.

Location: Must live within 50 miles of the Cary North Carolina Office. MetLife 201 MetLife Way, Cary, NC 27513

You’ll assist members and Dental Providers with inquiries related to dental coverage, claims, and benefits, while maintaining professionalism and empathy. Flexibility to work later shifts may be required to meet business needs, with support to help you maintain a healthy work-life balance.

Essential Business Experience and Technical Skills Required:

• High School Diploma or GED equivalent.

• 1 year of experience in a Remote Call Center Customer Service role.

• Reliable High speed wired Ethernet Internet (100 MBPS download, 20 Mbps upload) Wifi Not compatible.

• Ability to navigate across multiple computers monitors and programs (including Salesforce, Word, Excel, and Outlook) at one time while conversing with a customer.