Client Service Representative I

United Business Bank is looking for a Client Service Representative I for our Crawford Office - Retail Bank Experience is required.

POSITION PURPOSE

The Client Service Representative I (CSR I) is responsible for providing a variety of paying and receiving functions for clients in person, via phone, through the mail and through online banking including processing deposits, withdrawals, loan payments, cashiers checks, stop payments, and wires. The CSR I is responsible for balancing each days transactions and verifying cash totals. They assist clients with bookkeeping and checking account problems, as well as answers client questions regarding the Banks products and services. They are responsible for actively cross-selling the Banks products and services. The CSR I performs specific assigned side-jobs including various clerical functions, and assists the Branch Manager and/or the Client Service Manager with other duties as assigned. The CSR I assists clients promptly, courteously, efficiently and professionally. The CSR I performs all duties accurately, timely and efficiently, and according to Bank policies, procedures and regulatory guidelines.

QUALIFICATIONS

Education/Certification: High school graduate or equivalent.

Required Knowledge: Knowledge of Teller and Cash Handling Operations procedures. Basic understanding of banking products, services and operations.

Experience Required: Minimum of 1-year cash handling or teller experience in the financial services industry.

Skills/Abilities

• Good communication skills.


• Professional appearance, dress and attitude.


• Good math skills.


• Ability to use Microsoft Office software package.

Compensation:

Hiring Salary Range: $17.00 to $19.00.

This compensation information is United Business Bank's good-faith estimate and is provided pursuant to Colorado's Equal Pay for Equal Work Act. Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The base pay and target incentive (if applicable) will be finalized at offer.

Benefits:

We offer competitive financial compensation, including various compensation plans and a solid benefits package for regular full-time salaried and hourly positions.

• Medical, Dental, Vision Insurance at a shared premium cost.


• 401k With Matching Contributions.


• Paid Time Off – accrued vacation and sick time, 1 float day, 11 paid holidays.


• Flexible Spending Accounts – Healthcare, Dependent Care, Transit & Parking Options.


• Employee Assistance Program, 100% employer cost.


• Employees are offered a free checking and savings account, plus free orders of personal size checks.

Application window is anticipated to close October 23, 2026.

About us...

We are a publicly traded Regional Bank with over $2.5B in assets and 34 offices in 5 states.

We have an entrepreneurial spirit and focus on the community by specializing in small to medium sized business clients. Our single point of contact model delivers outstanding customer service. United Business Bank's comprehensive benefit package includes medical, dental, vision, 401K, long and short term disability insurance, flexible spending account, a generous vacation and sick policy.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.