IT Helpdesk / Project Coordinator (MSP) (Great Neck)

Carter Murray is looking for IT Helpdesk / Project Coordinator (MSP) (Great Neck) in Allenwood, NY.
This local job opportunity with ID 3908052765 is live since 2026-10-21 20:40:34.
This is not a hands-on Help Desk Technician role . The ideal candidate comes from an MSP environment and understands helpdesk operations, project coordination, client management, vendor relationships, licensing, inventory tracking, and operational logistics. Think of this as a blend of: MSP Service Coordinator Project Coordinator Client Success / Account Coordinator Operations Coordinator Compensation & Logistics Location: Great Neck, NY (Onsite) Salary: $100,000-$125,000 Experience Required: 3-5 years of MSP experience (required) MSP background is non-negotiable What the Hiring Manager Really Wants Must Haves MSP experience Experience coordinating help desk operations Client-facing experience Vendor management experience Project coordination experience Strong organization and multitasking Inventory, licenses, subscriptions, or asset tracking experience Strong attention to detail and accuracy Technical acumen without necessarily being deeply technical Key Responsibilities Help Desk Coordination Support helpdesk operations Assign and track tickets Coordinate technician schedules Ensure jobs are progressing Act as liaison between clients and technical teams Project Coordination Coordinate internal and client-facing projects Order equipment Track project milestones Coordinate field technicians Manage project timelines Coordinate installations and deployments Client Management Regular client visits Relationship building Serve as client point of contact Identify opportunities for additional services Gather requirements and communicate needs internally Vendor & Operations Management Coordinate with software and hardware vendors Manage subscriptions and renewals Track licenses and user counts Assist with billing accuracy Support backup and cybersecurity contract administration Administrative Functions Equipment logistics and shipping Inventory management License management Billing support Documentation Reporting5c143e31-5e48-4549-b638-05792d185386 read more