We are currently seeking able-bodied, reliable, skilled, highly motivated, and trustworthy individuals for full time Technician or Senior Technician. This position could potentially be home based.

Technician Essential Duties and Responsibilities include:

• Fiber Splicing and testing
• Preparing for installations by reviewing installation orders, gathering equipment, supplies and tools and coordinating schedules with customers.
• Planning installations by evaluating location, locating access and laying-out equipment and wiring plan.
• Maintaining accurate records through documenting installations, services and repairs.
• Installation of racks, ladder, etc...
• Maintaining and improving service and support with customers, listening to their descriptions of problems, answering questions, resolving issues, diagnosing, troubleshooting, repairing, replacing and/or upgrading components.
• Referring to schematics, manuals and manufacturer's instructions as needed.
• Maintaining a safe work environment by following safe practices and adhering to safety policies.
• Ensuring adequate supply levels by inventorying stock, placing and verifying orders.
• Updating and improving job knowledge by participating in educational opportunities and reading technical publications.
• Enhancing the organization's reputation through personal accountability for accomplishing new and different requests and always striving to add value.
• Other duties as assigned.

Senior Technician Additional Essential Duties and Responsibilities include:

• Planning and coordinating installations by evaluating location, locating access and laying-out equipment and wiring plan.
• Supervising and directing other technicians in the performance of their duties.
• Supervising training of other technicians in order to improve their knowledge and skill base.

Technician Qualifications*

• 1 year experience in telecommunications, construction, or related field preferred
• Must possess a valid driver's license
• High School Diploma or equivalent work experience
• Electrician skills and certification preferred
• Proficient in DC power installation
• Must have working knowledge of best cabling practices, to include DS-1/DS-3/Cat5/Cat6/Cat3/amphenol cable termination, wire management
• Strong installation skills
• Strong fiber optics skills (OTDR, WDM, Splicing, etc..)
• Working knowledge of Cisco and Adtran equipment, to include basic configuration preferred
• Proficiency in the use of standard tools and equipment in the telecom tool kit.
• Strong structure skills
• Exposure to electrical
• Must be able to speak clearly, concisely, and to communicate effectively in a courteous and professional manner
• Solid written communication skills required
• Support Emergency Operations
• Must be able to work full time, up to and including six days a week; which may include nights, weekends, and holidays, as required
• Strong computer skills (highly desirable)
• Working knowledge of Microsoft Office preferred
• Industry certifications preferred
• Working knowledge of handheld electronics, including smart phones, tablets, etc., preferred.
• Must meet company hiring criteria for pre-employment screening, including drug test, criminal background check, fitness for duty, and MVR check
• Must be able to lift up to 80 pounds and climb ladders up to 20 feet in length
• Must be able to work in tight spaces, including attics and crawl spaces
• Must be able to work outside in extreme weather conditions, including precipitation and temperature variations
• Must be able to stand for extended periods of time

*Senior Technician Additional Qualifications

• Must possess leadership and management skills
• 3 years experience in telecommunications, electrical, construction, or related field required