Business Process Engineer

Business Process Engineer

The Contractor shall be responsible for organizing and managing studies of current and future business processes and develop new methods to improve productivity, efficiency, and/or operational costs. This work may include, but is not limited to, the functions outlined below:

• Provide PM IEN leadership with insight and recommendations through process improvement assessments, studies, and application of business principles and industry best practices (Lean Six Sigma, Agile, Project Management Institute, etc.).
• Perform Business Process Improvement and Business Process Reengineering tasks to improve, enhance, or streamline processes and practices, including providing recommendations to leadership for opportunities to improve business operations.
• Collect requirements (interviews and document reviews).
• Identify process actors and inputs/outputs.
• Design current state business process diagrams.
• Conduct efficiency analysis and create future state diagrams.
• Provide coordination for Standard Operating Procedures (SOPs) to include developing and maintaining SOP lists, drafting process description narratives to create SOPs, identifying authors, and offering SOP assistance to SOP authors.
• Support data capture efforts to include collecting/capturing requirements, designing and validating data capture, and configuring data capture forms.
• Assist Operations Lead and Operations team with presentation and reporting development for briefings (APR, C2, PM IEN Biweekly/staff meeting, PMD Sync, etc.).
• Support the development and response to Task Management Tool task requests such as the Assistant Secretary of the Army (Acquisition, Logistics and Technology (ASA(ALT)) brief.
• Provide Records Management support for Microsoft Teams.
• Perform additional business process and operations tasks, as requested.
• Engage and collaborate with Project Officers, APMs, and MPSs to identify, detail, and develop plans to address efficiencies in procedures and processes