Director of Risk Management

Company Description At Day Air Credit Union, our associates make a difference every day. Join a collaborative, community-focused team that is passionate about helping members achieve financial success while supporting one another's growth and development. As a member-owned, not-for-profit organization, we invest in our people, our communities, and a culture where you can build a rewarding career with purpose.

Role Description Join Day Air Credit Union's mission of protecting and strengthening our future as Director of Risk Management. In this highly visible leadership role, you'll have the opportunity to make a meaningful impact across the entire organization by shaping and leading our Enterprise Risk Management (ERM) strategy. You'll work alongside executive leadership to identify emerging risks, safeguard our members, protect our reputation, and ensure Day Air remains financially strong and positioned for continued growth.

As a trusted strategic partner, you'll influence key business decisions while overseeing critical risk functions including fraud prevention, loss mitigation, compliance, operational risk, vendor management, and business resilience. This is more than a risk management role, it's an opportunity to help drive innovation, support major initiatives, and create a culture of proactive risk awareness across an organization committed to serving our members and communities. If you enjoy partnering with leaders, solving complex challenges, and helping an organization thrive, this is an exciting opportunity to make a lasting difference at Day Air Credit Union.

Responsibilities

The following duties are representative of the primary responsibilities of the position. Other duties may be assigned.

Enterprise Risk Management (40%)

· Lead and maintain the Credit Union's ERM framework, including risk identification, assessment, scoring, mitigation, monitoring, and reporting.

· Facilitate enterprise-wide and departmental risk assessments to identify, prioritize, and track key risks.

· Develop and maintain risk metrics, key risk indicators, risk tolerances, and reporting tools used to monitor organizational risk.

· Establish centralized processes for tracking risk events, incidents, findings, and remediation activities.

· Establish and maintain the Credit Union's risk appetite framework and recommend appropriate risk tolerances and mitigation priorities to executive leadership.

· Monitor emerging risks and provide timely reporting and recommendations to executive leadership and the Board of Directors.

· Serve as the central coordinator for risk-related activities across departments, ensuring consistent communication, accountability, and follow-through.

Fraud and Loss Prevention Oversight (35%)

· Direct the Credit Union's fraud prevention, detection, investigation, recovery, and loss mitigation efforts.

· Supervise and develop associates responsible for fraud and risk-related functions.

· Oversee fraud reporting, loss trends, recoveries, and performance metrics.

· Partner with business units to identify control weaknesses, implement corrective actions, and strengthen preventive controls.

· Promote organizational awareness of fraud trends and emerging threats while strengthening risk management practices throughout the Credit Union.

· Support efforts to reduce losses resulting from fraud, disputes, operational failures, and other risk events.

Governance, Audit, and Regulatory Coordination (15%)

· Coordinate risk-related activities with compliance, BSA/AML, internal audit, external auditors, regulators, and other external partners.

· Support regulatory examinations and audits and ensure the timely resolution of findings and recommendations.

· Track remediation efforts and provide ongoing status reporting to executive leadership.

· Assist in maintaining documentation, reporting methodologies, and governance practices that support the Credit Union's risk management objectives.

Leadership and Culture (10%)

· Provide leadership, coaching, and performance management for risk personnel.

· Promote a culture of risk awareness, accountability, and sound decision-making throughout the organization.

· Act as a trusted advisor to management on risk-related matters and organizational initiatives.

EDUCATION AND EXPERIENCE

· Bachelor's degree required.

· Seven or more years of experience in risk management, fraud, audit, compliance, financial services, or a related field.

· Prior supervisory or leadership experience preferred.

PREFERRED CERTIFICATIONS

· Certification in Risk Management Assurance (CRMA).

· Certified Fraud Examiner (CFE).

· Financial Risk Manager (FRM).

· Other applicable risk management or fraud certification.

OTHER SKILLS AND ABILITIES

· Ability to communicate complex risk issues clearly in plain language to associates, executive leadership, and the Board of Directors.

· Ability to work across departments, influence change, and build accountability without unnecessary operational barriers.

· Proficiency with standard office technology and the Credit Union systems needed to perform the role.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to sit, use hands, talk, and hear; frequently required to reach with hands and arms; and occasionally required to stand and walk. The associate must occasionally lift or move up to 25 pounds. Specific vision abilities include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Benefits:

• 401(k) matching


• Dental insurance


• Employee assistance program


• Health insurance


• Life insurance


• Paid time off


• Professional development assistance


• Vision insurance


• Wellness program


• Clothing allowance