Training Operations Coordinator

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Onsite Training Operations Coordinator

Pay: $20.00 per hour - please note this rate may be below your state’s minimum wage. Consider this when applying.

Schedule: Monday-Friday | 8:00 AM - 5:00 PM EST - No Weekends!

Location: Indianapolis, IN

Position Summary

The Training Operations Coordinator supports daily training operations by managing class rosters, coordinating schedules, preparing classrooms, and communicating with instructors and client contacts. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks in an onsite environment.

What You Get:

Paid training. Health benefits for you and your family, including medical, dental, and vision, starting on day 1. Supportive team environment with growth opportunities.

Key Responsibilities

• Monitor the training mailbox and review class rosters for accuracy.
• Confirm instructors and classes are properly scheduled and set up.
• Request roster corrections and assist with creating or updating classes.
• Inspect training rooms to ensure cleanliness, proper setup, and working technology.
• Submit work orders for maintenance or equipment issues.
• Coordinate food orders for longer training sessions.
• Update room reservations based on class size and scheduling changes.
• Respond to emails, maintain records, and complete filing as needed.
• Monitor onsite classes to ensure operations run smoothly.
• Assist client contacts with training-related questions and requests.
• Complete required Conduent and client training updates.
• Lift and move items weighing up to 50 pounds when necessary.

Required Qualifications

• Must 18 years or older.
• Must be able to pass background/ drug screening.
• Must have a high school diploma or GED.
• Strong communication and problem solving skills.
• Experience with Microsoft Office applications.
• Excellent attention to detail and organizational skills.
• Effective time management and ability to meet tight deadlines.
• Ability to work independently and manage changing priorities.
• Ability to work onsite and provide hands-on support.

Preferred Qualifications

• Experience with Learning Management Systems (LMS).
• Previous experience in training coordination or administrative support.
• Familiarity with class scheduling, rosters, and room reservations.

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $20 per hour.