Human Resources Manager

Reports to: Chief Human Resources Officer

Direct reports: HRBP, HR Generalist

Location: Seattle, WA — onsite/hybrid details (WFH on Fridays)

Status: Full-time, Exempt

Salary range: $120,000 – $140,000 annually

Benefits: Summary, e.g., medical, dental, vision, retirement plan with employer match, paid time off, paid holidays

About Boys & Girls Club of King County

At Boys & Girls Clubs of King County (BGCKC), we are taking youth programming to a new level. We are a leader in youth development, providing a safe, affordable place for kids and teens during critical out-of-school time. Our Clubs offer life changing programs and outreach to more than 18,000 youth throughout the greater Seattle area.

As the third largest major metro Boys & Girls Club organization in the United States, we have a rich 75 year history serving King County youth. If you are passionate about youth development, love to connect with people, have a proven track record of results with youth, and want to be part of an extraordinary team, Boys & Girls Clubs of King County is for you!

Position Summary

The HR Manager provides HR program leadership and hands-on team management for Boys & Girls Club of King County, supervising the HR Generalist and HR Administrator and serving as a trusted partner to Club Directors and leaders across sites. Reporting to the Chief Human Resources Officer, this role helps develop people programs at the direction of the CHRO and manages the execution and administration of those programs through the HR Generalist and HR Administrator.

This includes recruitment, onboarding, employee relations, performance management, policy implementation, manager coaching, and HR systems coordination. HR systems are managed in partnership with HR operations roles, with payroll, benefits administration, compliance reporting, and full HRIS ownership held by separate partners. The HR Manager coordinates closely with those functions to ensure seamless handoffs, accurate employee data, and a consistent employee experience.

Key Responsibilities:

Team Leadership & Program Execution

• Supervise, coach, and develop the HR Generalist and HRBP; set priorities, delegate work, and manage execution of CHRO-directed HR programs
• Build team workflows, standard procedures, and service expectations so HR programs are administered consistently and responsively across sites
• Serve as the escalation point for complex or sensitive HR matters, elevating strategic or high-risk issues to the CHRO as appropriate

Employee Relations

• Advise managers on performance concerns, conduct issues, corrective action, and separations
• Conduct or oversee workplace investigations with fairness, confidentiality, and thorough documentation
• Promote a positive, inclusive culture; handle employee concerns promptly and professionally

Talent Acquisition & Onboarding

• Oversee full-cycle recruiting for year-round and seasonal staff, including high-volume youth-development hiring
• Ensure all hires complete required background checks and child-safety screening before working with youth
• Maintain an onboarding and orientation program that prepares new staff for success and safe youth practices

Performance & Development

• Manage the annual performance review cycle and support managers in goal-setting and feedback
• Identify training needs and coordinate required and professional-development training (e.g., child safety, mandated reporting, supervisor skills)

People Programs, Policies & HR Coordination

• Develop and maintain people programs, employee handbook content, HR policies, and job descriptions at the direction of the CHRO
• Administer HR practices in alignment with CHRO guidance and applicable federal, Washington State, and local employment requirements
• Coordinate HR systems use and personnel recordkeeping in partnership with HR operations roles, supporting accurate data, confidentiality, and proper retention
• Track and report HR program metrics such as turnover, time-to-fill, retention, and program completion to inform CHRO and leadership decisions

Cross-Functional Coordination

• Partner with HR operations, payroll, and benefits partners to support accurate new-hire, change, and termination data flows
• Refer payroll, benefits, compliance, and HRIS ownership questions to the appropriate partner while coordinating follow-through for employees and managers
• Collaborate with the CHRO and leadership on workforce planning, implementation of people programs, compensation structure support, and organizational change

Qualifications:

Required

• Bachelor's degree in Human Resources, Business, or related field, or equivalent experience
• 7+ years of progressive HR experience, including at least 2 years supervising HR staff
• Strong working knowledge of federal and Washington State employment law
• Proven experience handling employee relations and investigations
• Excellent judgment, discretion, and communication skills with employees at all levels
• Proficiency with HRIS and Microsoft Office/Google Workspace; Paycom experience preferred

Preferred

• SHRM-CP/SCP or PHR/SPHR certification
• Experience in nonprofit, youth-serving, or multi-site organizations
• Experience with high-volume or seasonal hiring

Working Conditions

• Regular travel between Club sites in King County; valid driver's license and reliable transportation [if applicable]
• Occasional evening or weekend work during peak hiring or events
• Must pass a comprehensive background check, including fingerprinting, prior to employment
• Must provide documentation, signed within the last twelve months by a licensed health care professional, of tuberculosis (TB) testing or treatment information

Equal Opportunity

• Boys & Girls Club of King County is an equal opportunity employer. We welcome applicants of all backgrounds and are committed to building a team that reflects the communities we serve.