Senior Business Operations and Strategy Consultant

In this role you partner with senior leaders across Technology, Data and Operations to turn complex operational data into clear narratives, reports, and executive insights. You support governance, planning, and cross-functional alignment to drive strategic objectives. You lead and influence initiatives that improve efficiency, technology-enabled processes, and financial performance. You communicate risks and progress to leadership and coach junior team members while shaping a culture of continuous improvement. This is a high-impact role at Truist, shaping executive-level outcomes through data-driven storytelling and collaboration.

• medical, dental, vision
• life insurance
• 401(k) with benefits
• vacation and sick days
• paid holidays
• disability coverage

• Lead execution of large technology projects with cross-functional coordination
• Identify and implement process and technology improvements for operational workflows
• Collaborate with cross-functional teams to align operations with tech strategy and goals
• Analyze performance metrics and drive continuous operational improvements
• Execute on operational technology strategies to support business objectives
• Integrate innovative solutions to improve business outcomes and efficiency
• Guide external partnerships and lead cost-optimization efforts to boost financial performance
• Ensure compliance with policies, regulatory requirements, and risk management standards
• Communicate operational status, risks, and improvement plans to senior stakeholders
• Provide coaching and leadership to junior team members and support their development

• Bachelor's degree or equivalent education, training, and work-related experience
• Minimum of 7 years of relevant experience in business operations or related roles
• Strong knowledge of business processes, technology applications, and operational management
• Proficiency in standard office software (e.g., Microsoft Office)

• Strong communication skills
• Leadership and coaching abilities
• Cross-functional collaboration
• Problem-solving and prioritization under fast-paced conditions
• Influence and stakeholder management without direct authority
• Microsoft Office