Business Strategy & Transformation Partner

In this role you will partner with NAM business leaders to shape and drive the transformation agenda, linking strategic objectives to measurable outcomes. You will lead the NAM transformation program, ensuring cross-functional alignment and clear KPIs, while guiding GBS participation and governance. You will translate business needs into scalable GBS design and roadmaps, balancing process, technology, and operating model considerations. You will use data-driven insights to support leadership decisions and drive value realization, including dashboards and performance reporting. This position offers hands-on impact across large transformation programs in a fast-paced consumer goods environment

• Partner with NAM leaders to understand strategic objectives, opportunities, and targets
• Manage and connect the NAM transformation agenda across functions with clear timelines and outcomes
• Evaluate GBS participation in the NAM transformation and ensure requirements are captured throughout development
• Facilitate discovery sessions to elicit NAM and GBS requirements for solutions
• Translate strategy into value propositions and initiative roadmaps
• Design end-to-end GBS processes, policies, and org architectures for standardization and margin optimization
• Lead solution architecture aligning business and technology objectives
• Define service scope, client experience blueprints, process controls, and operating model
• Develop SLA/OLA frameworks and governance structures; manage delivery model (global/local/hybrid)
• Support business case development with cost structures and investments
• Use data/analytics to drive decisions, measure value, and report to senior leadership through dashboards and KPIs
• Identify industry/tech trends and opportunities for GBS transformation
• Drive standardization, automation, and continuous improvement across processes

• Experience leading large transformation programs, especially in Supply and Commercial areas of CPG
• Change management and program execution capabilities
• Strong communication skills with executive-level stakeholders
• BPMS, systems thinking, L6S certification
• Experience with MS Office and Power BI; exposure to AI models

• strategic thinking
• strong communication
• stakeholder management
• BPMS
• Systems thinking
• L6S certification