Client Solutions Manager - Financial Services - Global Business Solutions - New York

In this role, you drive strategic client partnerships within TikTok's Global Business Solutions, helping major brands scale impact through full-funnel advertising. You'll craft tailored media strategies, leverage product knowledge to align TikTok solutions with client goals, and educate clients on platform updates and best practices. You will analyze campaign data to identify optimizations and upsell opportunities, coordinating with cross-functional teams to deliver long-term account plans. This is a data-driven, collaborative role that shapes how top brands succeed on TikTok.

• Cultivate and maintain strategic client partnerships, acting as trusted advisor and primary contact
• Develop and execute media strategies aligned with client goals
• Apply deep product expertise to enable full-funnel activation (awareness to performance)
• Educate clients on TikTok products, updates, and best practices
• Analyze campaigns to identify optimizations and upsell opportunities, offering actionable insights
• Coordinate cross-functional teams to deliver long-term account plans and initiatives
• Diagnose and troubleshoot client issues with Product and Engineering teams

• 4+ years in client solutions, account management, digital advertising, AdTech, or related field
• Proficiency with data tools such as Excel and Data Studio
• Ability to thrive in fast-paced, evolving environments

• Collaborative
• Strong communication
• Ambition for data-driven storytelling
• Excel
• Data Studio
• AdTech / programmatic or social advertising