Business Systems Director, IR

Bain Capital Boston, MA Open
Bain Capital is looking for Business Systems Director, IR in Boston, MA.
This local job opportunity with ID 3919603962 is live since 2026-10-27 02:09:27.
Overview

In this role, you lead IR technology initiatives to enable global fundraising, LP servicing, and investor reporting. You will manage a cross-functional team (onshore/offshore) and partner with IR stakeholders to deliver integrated systems such as Salesforce, data analytics, and AI-enabled automation. You drive strategy, alignment with business goals, and enhancements to fundraising workflows. This is a high-impact position within a world-class organization.

Compensation / Benefits
  • competitive benefits package
  • discretionary annual bonus
  • career impact in a leading private investment firm
  • health and well-being considerations
  • salary commensurate with experience
Responsibilities
  • Lead requirements gathering, documentation, and testing for global fundraising and IR needs
  • Translate complex business requirements into technical specs
  • Identify process improvements and system enhancements
  • Oversee IR applications including Salesforce CRM, data lake analytics, deal CRM, fund closing, LP reporting workflows
  • Partner with Fundraising, Client Relations, Legal, and Finance to align tech with goals
  • Communicate release notes, roadmaps, and project updates to stakeholders
  • Lead onshore/offshore team and manage vendor relationships and contracts
  • Drive continuous improvement and subject-matter expertise in IR, fundraising, and LP servicing
  • Develop new integrations (e.g., Salesforce-to-fund-accounting) and upgrade existing platforms
  • Advocate best practices in analytics, product management, governance, and responsible AI adoption
Key requirements
  • Bachelor's Degree in Computer Science, Information Systems, Finance, or related field
  • 10+ years of business/systems analysis in buy-side/asset management or alternative investment firms
  • Direct experience supporting Investor Relations or fundraising functions
  • Experience evaluating, implementing, and supporting solutions across investor lifecycle
  • Knowledge of CRM, DDQ, email marketing, Investor Onboarding, Ticketing, LP Portal, and Reporting & analytics
  • Deep understanding of end-to-end fundraising and LP lifecycle across funds, strategies, geographies
  • Proven track record managing multiple projects delivering tech solutions for business
  • Excellent communication with both technical and non-technical stakeholders
  • Experience in Agile/Scrum environments
  • Experience leading mixed onshore/offshore teams
  • Experience with CRM tools like Salesforce, Affinity, Investor Flow or equivalent
  • Experience with investor portal tools like FIS DX, Intralinks, Investor Flow, eFront or equivalent
  • Experience evaluating and configuring AI-enabled solutions to augment business processes
  • strong communication
  • stakeholder management
  • leadership
  • Salesforce CRM
  • Affinity
  • Investor Flow
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Required Skills

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