Service Technician

Summary:

To service (install, calibrate and repair) coordinate measuring machines at customer

sites in a professional, safe, cost-effective manner.

Duties and Responsibilities:

- Demonstrate strong and efficient troubleshooting skills on CMM’s utilizing

mechanical and electronic aptitude.

- Provide the highest level of customer service and timely responsiveness to all

Wenzel customers.

- Timely & Accurate documentation of administrative paperwork & customer

related requests.

- The ability to work independently in a high pressure, fast paced and innovative

environment.

- Excellent communication and service aptitude is a must.

- Travel as necessary to fulfil these duties. Travel is expected to be approximately

80% for this position but could be as much as 100% at peak times. Both

domestic and international. Travel duties include driving/flying to and from customer sites, airports

and other locations to perform job duties.

Skills Required:

- Minimum, High School graduate, completed GED or equivalent.

- Or, Tech School, associate, or bachelor’s degree in a technical discipline such as, Electronics, Industrial Mechanics, and the like.

- Broad background in mechanical, electrical, and computer skills.

- Prior experience working with hand tools and basic electrical test equipment.

- Strong time management skills with the ability to work independently with

minimal supervision

- Microsoft operating system knowledge is required.

- Capable of unassisted physical lift of one article weighing up to 75 pounds.

- Able and willing to work minimum of 50 hours per work week. Regular + OT.

- Ability to work in an industrial production shop floor environment.

- Ability to work independently and in teams.

- Interest in troubleshooting complex technical equipment.

- Personal accountability, integrity and result orientation

- Strong analytical and problem-solving abilities.

- Strong commitment to customer service.

- Willingness to travel extensively.

- Valid passport or ability to obtain one.

- Valid Driver License required.