Senior Business Systems Analyst

In this role you turn loosely defined business problems into clear processes, requirements, and measurable results within Procore's IT Infrastructure & Operations. You will analyze workflows, identify root causes, and design improvements to reduce friction, cost, and risk for employees. You'll partner with cross-functional teams to drive structured, data-driven change across multiple initiatives. This position combines process reengineering, data analysis, and stakeholder collaboration to deliver tangible outcomes and scalable solutions.

• Base pay range: 94 240.00 USD annual
• Equity compensation and/or bonus incentives
• Competitive compensation aligned to location
• In-person collaboration for workshops
• Opportunity to join immediately

• Lead discovery sessions and workshops with stakeholders to clarify problems and identify improvement opportunities.
• Map current-state workflows with clear ownership, handoffs, dependencies, and gaps.
• Design future-state processes with guardrails, roles, and success metrics.
• Identify data needs, consolidate information from sources, and perform targeted analysis to explain findings.
• Collaborate with technical specialists for data extraction and translate insights into visuals and recommendations.
• Convert opportunities into actionable requirements, user stories, and acceptance criteria aligned to business goals.
• Support option evaluation, trade-off analysis, and delivery across concurrent initiatives.
• Support testing, stakeholder validation, and operational readiness; track results against success measures.
• Monitor improvements post-implementation and adjust as needed; communicate outcomes and risks to stakeholders.

• 3-5 years in business systems analysis, business analysis, process improvement, or equivalent.
• Structured, analytical approach to root-cause analysis and data-driven decision making.
• Proficiency with spreadsheets and process mapping/visualization tools (Lucidchart, Visio, or Miro).
• Experience translating needs into requirements, workflows, user stories, or acceptance criteria.
• Strong facilitation and communication skills; able to work with both technical and non-technical stakeholders.
• Ability to manage priorities, adapt to changing needs, and maintain accountability across teams.
• Experience in enterprise IT, digital workplace, or IT service management is a plus; SaaS experience optional.
• Familiarity with ITIL, Lean, Six Sigma, BPMN, or Agile is a plus; related certifications are welcome but not required.

• facilitation
• clear communication
• stakeholder relationship management
• Lucidchart
• Visio
• Miro