Hospitality Guest Services Lead

ARAMARK is looking for Hospitality Guest Services Lead in Country Life Acres, MO.
This local job opportunity with ID 3939495907 is live since 2026-11-03 17:21:59.
Lead daily guest services operations by assigning and overseeing work, training staff, booking reservations, supporting guests, processing transactions, and resolving service concerns. Maintain positive guest interactions and help improve service quality. Schedule and assign daily work to the guest services team and oversee task completion. Train and guide staff on job duties, customer service, systems, and procedures. Greet guests, anticipate their needs, and provide customer service. Book reservations and coordinate guest registration. Process cash and credit card transactions and reconcile disputed charges. Respond to phone calls and emails, address guest concerns, and participate in quality assurance reviews. Guest service operations Staff scheduling and task delegation Staff training Reservation booking Guest registration Cash handling Credit card processing Guest concern resolution Telephone and email communication Quality assurance5c143e31-5e48-4549-b638-05792d185386 read more