Office and Business Manager

Greater Cleveland area | Full-time | 100% onsite

Join a small, growing technology company that helps museums nationwide protect some of the world’s most treasured collections.

We’re seeking an experienced, hands-on Office and Business Manager to run the back office of our 17-person business and serve as a trusted partner to the owner.

This role is ideal for someone who enjoys taking ownership, solving problems, and improving how things work. You’ll combine strong bookkeeping and spreadsheet skills with sound business judgment, supported by a part-time office assistant working approximately 18 hours per week.

What you’ll do

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• Manage QuickBooks bookkeeping, including payables, customer billing, collections, expenses, payroll, and account reconciliations.
  
• Prepare accurate, organized records for our outside accountant to review and finalize.
  
• Use spreadsheets to analyze information, reconcile data, track activities, and prepare business reports.
  
• Keep the owner informed of cash needs, overdue accounts, and important business issues.
  
• Coordinate equipment, materials, and supply purchases for the office and customer jobs. Select suppliers for smaller purchases, use approved vendors for major purchases, and follow orders through delivery.
  
• Manage office administration, employee paperwork, onboarding, benefits administration, insurance records, and vendor relationships.
  
• Set priorities for the part-time office assistant, delegate routine work, and review results.
  
• Support customer quotes and maintain customer and service-agreement records.
  
• Assist with software testing approximately one to two days per month, documenting issues and checking corrections.
  
• Identify practical ways to simplify processes, reduce errors, and improve how the business operates.
  

What you’ll bring

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• Substantial hands-on experience managing bookkeeping and office operations in a small business.
  
• Strong QuickBooks skills and a solid understanding of bookkeeping and reconciliations.
  
• Strong Excel or Google Sheets skills, including formulas, lookups, sorting and filtering, and summarizing data.
  
• The ability to learn new software quickly and work confidently across different business tools.
  
• A resourceful, can-do approach and the judgment to make sound decisions independently.
  
• A sense of urgency, strong organization, and follow-through without repeated reminders.
  
• Clear communication, professionalism, and discretion with confidential information.
  

Why this role

You’ll work directly with the owner, have a meaningful voice in improving business processes, and see the results of your work. We’re looking for someone who anticipates needs, takes responsibility, and brings practical recommendations when an issue needs attention.

Compensation

Starting salary will reflect relevant experience, QuickBooks and spreadsheet proficiency, and the ability to manage back-office operations independently.

To apply

Submit your resume through LinkedIn.