Business Development Specialist

Join Franklin Toyota as a Business Development Specialist, where you will play a vital role in driving customer engagement and supporting the growth of our dealership through effective communication and follow-up. This position offers an opportunity to develop your skills in the automotive sales and service industry while working in a dynamic and customer-focused environment in Statesboro, GA.

• Act as the first point of contact for customers reaching out for sales and service inquiries.
• Manage and respond to inbound and outbound customer communications via phone, email, and online platforms.
• Schedule service appointments and sales consultations with the appropriate dealership personnel.
• Follow up with potential and existing customers to nurture relationships and drive business growth.
• Maintain accurate records of customer interactions and transactions in the dealership’s CRM system.
• Collaborate with sales and service teams to ensure a seamless customer experience.
• Promote dealership services, specials, and promotions to customers.
• Meet or exceed weekly and monthly performance targets as set by management.

• High school diploma or equivalent; additional education is a plus.
• Excellent communication and interpersonal skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Basic computer skills and familiarity with CRM software are preferred.
• Customer-focused attitude with strong problem-solving abilities.
• Previous experience in automotive sales, service, or customer service is a plus but will train the right person.
• Reliable transportation to and from the dealership in Statesboro, GA.

• Competitive hourly wage plus commission.
• Opportunity to gain valuable experience in the automotive industry.
• Supportive team environment with opportunities for career growth.
• Fun and dynamic workplace culture at Franklin Toyota.

Franklin Toyota, located in Statesboro, GA, is committed to delivering exceptional customer service and quality vehicles. Our team prides itself on creating a welcoming and professional environment for both our employees and customers. As a part of Franklin Toyota, you will join a community dedicated to excellence, integrity, and growth in the automotive industry.