Business Systems Analyst

In this role you bridge business stakeholders and technology teams to analyze and translate requirements for enterprise applications. You will model processes, validate needs, and ensure traceability throughout delivery. You'll work with SAP or Salesforce platforms to align data flows with business goals, supporting testing, UAT, and go-live activities. The impact is shaping how technology enables operations and decision-making in a cross-functional, on-site Seattle team.

• paid vacation
• paid sick leave
• paid holidays
• 401(k) with employer match
• medical/dental/vision insurance
• life insurance and disability benefits

• Lead workshops and interviews to uncover current processes, pain points, objectives, and future-state needs; validate and prioritize requirements with stakeholders
• Translate needs into business and functional requirements, user stories, acceptance criteria, use cases, and process flows with traceability
• Analyze end-to-end processes, perform gap analysis, identify improvement opportunities and map how application capabilities meet business needs
• Assess data within business processes including data flows, mapping, validation, and quality across systems
• Develop test plans, test cases, and scenarios; support system and integration testing; coordinate UAT; ensure solutions meet requirements and acceptance criteria
• Serve as liaison between business users, product owners, and technical teams to align solutions with needs and expectations
• Support configuration validation, release readiness, and go-live activities, maintaining requirements traceability throughout delivery lifecycle

• 8-10 years of experience in business analysis or similar roles
• Strong experience in requirements elicitation, analysis, process analysis, gap analysis, and documentation
• Hands-on experience with enterprise packaged software such as SAP or Salesforce
• Proven ability to develop business/functional requirements, user stories, use cases, acceptance criteria, and process flows
• Strong understanding of data in a business context, including data flows, mapping, and validation
• Experience writing test cases and supporting testing and UAT with a focus on business acceptance
• Excellent written and verbal communication; ability to facilitate discussions with business and technical stakeholders
• Must be local to Seattle and able to work onsite 2 days per week

• facilitation and stakeholder management
• clear communication
• collaboration across cross-functional teams
• SAP
• Salesforce
• Visio