Health Care Occupational & Case Manager

Leave & Disability Case ManagerWe are seeking an experienced Leave & Disability Case Manager to support leave administration and disability case management for a large, multi-site, unionized workforce across multiple operating companies, including PHI.This individual will manage an active caseload of Family and Medical Leave Act (FMLA), state leave, Short-Term Disability (STD), and Americans with Disabilities Act (ADA) accommodation cases. Responsibilities include coordinating employee leave requests, ensuring compliance with applicable regulations, supporting return-to-work processes, and maintaining accurate documentation throughout the case management process.The ideal candidate has at least three years of hands-on leave or disability case management experience, a strong understanding of FMLA and ADA requirements, and excellent written and verbal communication skills. This is a non-clinical case management position; a nursing license is preferred but not required.Key ResponsibilitiesManage an active caseload of FMLA, state leave, Short-Term Disability (STD), and ADA accommodation cases.Review and evaluate employee leave requests and supporting documentation to determine eligibility and appropriate next steps.Administer leave programs in accordance with applicable federal and state regulations, company policies, and established procedures.Coordinate with employees, managers, healthcare providers, HR teams, and other stakeholders throughout the leave process.Provide clear, timely, and empathetic communication regarding leave eligibility, required documentation, deadlines, and case status.Ensure required leave notices, documentation, and follow-up communications are completed accurately and within regulatory timelines.Support return-to-work coordination, including reviewing restrictions and coordinating appropriate accommodations when necessary.Maintain accurate and confidential case records, employee documentation, and case management updates.Monitor deadlines, follow up on outstanding documentation, and manage competing priorities within a high-volume caseload.Support process improvements and workflow updates related to the organization's leave management transition.Handle sensitive employee and medical information with discretion and professionalism.Required QualificationsMinimum of 3 years of hands-on leave management or disability case management experience.Working knowledge of:Family and Medical Leave Act (FMLA).Americans with Disabilities Act (ADA).Short-Term Disability (STD) administration.State-specific leave programs and requirements.Ability to manage a high-volume caseload while meeting strict regulatory deadlines.Strong written communication skills, including professional email correspondence.Excellent verbal communication and interpersonal skills.Ability to communicate effectively and empathetically with employees, managers, and healthcare providers.Strong attention to detail and accurate documentation practices.Ability to handle confidential medical and employee information appropriately.Ability to work independently, prioritize competing deadlines, and adapt to changing workloads.Preferred QualificationsBachelor's degree in Nursing, Social Work, Human Resources, or a related field.Active Registered Nurse (RN) or Licensed Practical Nurse (LPN) license.Relevant professional certifications, including:Certified Leave Management Specialist (CLMS).Certified Professional in Disability Management (CPDM).Certified Case Manager (CCM).Experience administering state paid leave programs, particularly Delaware.Experience supporting large, multi-site, or unionized employee populations.Previous experience with leave management, disability case management, HRIS, or timekeeping systems.Technical SkillsProficiency with Microsoft Office applications, including Outlook, Excel, Word, and Teams.Experience using leave management or case management platforms.Familiarity with HRIS and timekeeping systems is a plus.